![]() 04/04/2020 at 09:05 • Filed to: None | ![]() | ![]() |
T his story highlights how even security-conscious, tech-savvy people can fall to phone scams, especially when we’re tired and stressed (not that anyone would be tired or stressed these days, right?).
It’s hard, once you reach a certain point in a transaction, to back out. Don’t be afraid to pull the plug.
!!! UNKNOWN CONTENT TYPE !!!
![]() 04/04/2020 at 09:09 |
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![]() 04/04/2020 at 09:14 |
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Vishing(voice phishing) scams are some of the most successful because they are usually well planned and executed because of the time and effort needed . Email scammers won’t put in nearly as much effort because they can send out tens of thousands of emails a day and only need one person to take the bait.
![]() 04/04/2020 at 10:18 |
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Anyone who’s ever dealt with a bank or travelled knows there’s no way the bank is going to call you about suspicious activity. And giving out banking info over the phone to a call you received is a no brainer. This guy fell for a very dumb scam. The fact the scammer was calling landlines is telling.
![]() 04/04/2020 at 10:59 |
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Umm, mine always calls about suspicious activity. Sometimes they’re right. Sometimes they just didn’t realize that I was traveling.
![]() 04/04/2020 at 11:00 |
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Yep, thanks, that is a good one. Passed it onto the extended family. The main thing is to not provide any information that can be used for login , or log onto any site using any links provided via email or correspondence. Also, do not download software from anybody for any reason. It may be to allow remote monitoring of your log in activities.
If the person calling is legit, anything they need should be able to be done by you through the bank or whatever website without their help or “assistance”
One last thing is make sure you keep your email login password secret. If somebody gets it, they can go to any bank, amazon etc and reset your password to them and do whatever they want.
![]() 04/04/2020 at 11:18 |
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Several years ago I boarded a plane only to spot a cute girl next to my intended seat. Quite the welcome change on a crowded flight.
I sat down, watched the boarding process, and spotted a minor mixup as someone had sat in the wrong seat. This was my chance to make small talk with my neighbor so I made a comment about how careless (or maybe stupid) you had to be to make that mistake.
Can you see where this is going?
Sure enough, shortl y thereafter the guy appeared who was supposed to be sitting in my seat. In my haste to sit next to the cute girl I had gotten my rows mixed up. I was able to keep my seat but was too embarrassed to talk to the girl much.
There’s almost no mistake which, given the right circumstances, I can’t see myself making. I’ve been around long enough to make plenty of stupid ones.
![]() 04/04/2020 at 11:20 |
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Seems like pretty poor security on your banks part, opening you up to telephone scams. I’ve travelled all over the world and never had a bank or CC company call me when I’ve used my card. How does your bank know someone didn’t steal your phone and wallet? I’d switch banks if mine had suck poor OPSEC.
![]() 04/04/2020 at 11:26 |
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You’re a little paranoid. They don’t ask me to do anything but verify transactions. If they weren’t purchases I made, they cancel the card and ask me to go to the closest branch to get a card reissued. It sucks that your bank won’t actually take useful steps to protect you.
“ We noticed your card has been used in Florida for the past two days. Can we verify the past five transactions with you? We have a purchase at Wawa for $ 11.61 on March 1.” “Correct” etc.
![]() 04/04/2020 at 11:34 |
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Well, I grew up hanging out with criminals, so maybe I just have a little different level of “common” sense. By the way, what bank do you use? ; )
![]() 04/04/2020 at 11:37 |
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Just a heads up that I use to run a mail house and banks are very lax with their customer. Mail houses are mostly operated by felons.
![]() 04/04/2020 at 11:46 |
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ooh thanks for that link. I’m attuned to scam calls and emails but could see myself falling for that scam.
Like @smobgirl says, I’ve had several card numbers stolen. I assume from ebay purchases. Once after eating at a restaurant. The bank has then called about suspicious purchases and issued new cards
. That’s a pain though.
I now use virtual card numbers on eBay and no more stolen card numbers.
![]() 04/04/2020 at 11:56 |
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I mean, I’ve never once answered the phone when they’ve called because most calls to my non-work number are scams . Then I get a voicemail where they’ve noticed suspicious activity and please call them at the number listed on my card. It’s nice to immediately deal with a live human who can fix the issue one way or another.
(This one is my local credit union. The big bank is a PITA and just cuts the card off with no info and no option to prove I was legitimately in Florida.)
![]() 04/04/2020 at 12:21 |
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If they’re telling you to call the number on your card, that’s different. It’s SOP for even the most basic security systems to hand out info on a call you didn’t initiate.
![]() 04/04/2020 at 12:39 |
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Um, I was a branch manager at a bank, and I called customers every day about suspicious activity, or checks that looked different from their normal checks, etc. The catch is, I had all their personal information on my screen and could authenticate myself and them, instead of needing them to tell me everything.
![]() 04/04/2020 at 12:42 |
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Then, explain why I 've received several phone calls from a young sounding voice calling me grandpa and begging for bail money? I'm 34 and don't even have any children I'm aware of, let alone grandchildren.
![]() 04/04/2020 at 13:03 |
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Perfect example of why it’s so easy to scam people. I had access to the info of every regional customer of a very large (too big to fail) bank when I ran a mail house, because managers generally lack common sense. They didn’t do any background checks, and one of my employees was a felon (good guy, still talk to him).
My brother’s house was broken into a few months ago and they stole his phone, wallet, SS cards, passports...etc. If his bank had initiated a call after his card was used, rather than him, the scumbags could have cleared out his bank accounts.
No plan is fool proof, but lulling people into the idea they can hand out personal info on a call they didn’t initiate is not very good protocol, and opens people up to falling for very simple scams.
![]() 04/04/2020 at 13:08 |
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Well, what's supposed to happen when a check comes through for payment that differs from the usual? Send an email or online message? Most elderly customers don't do that. Send a letter? That takes a week. In the meantime, someone could be passing forged checks all over town OR important time sensitive bills aren't getting paid, if the customer has simply ordered checks from a new vendor.
![]() 04/04/2020 at 13:13 |
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I've gotten calls about suspicious activities before from my branch
![]() 04/04/2020 at 13:14 |
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People that don’t adapt to a changing world are going to get scammed. Simple as that. Using poor security techniques to account for people who can’t do basic things to protect themselves is just going to hurt everyone. This applies to banks and public health.
![]() 04/04/2020 at 13:32 |
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Oh god, the worst was the guy that took an hour to reactivate his online banking, he got locked out 4 times sitting right in front of me, because he couldn’t remember his own password or security questions longer than 30 seconds, or figure out how to type anything on his phone.
Also, the old lady that flipped out at my head teller who recommended she consider a debit card so she wouldn’t have to come inside just to transfer or withdraw funds. She wanted to complain to me “who uses a debit card? Why the hell would anyone want a debit card? The nerve, etc”
We would close accounts and kick out customers who represented an outsized risk to the bank, like the elderly man who kept thinking he was getting consulting jobs from companies in the middle east, who just kept accidentally wiring him too much money. After the third time, he still didn't get it was fraud, so he was gone. Also, the guy who kept sending money to a woman in Russia who was going to marry him after her brother was out of the hospital. I got him to accept it was fraud, but he kept sending her money anyway, because "she must really be in trouble to have to resort to that for money" .
![]() 04/04/2020 at 13:48 |
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I feel you. I’m walking parents 3-4x through how to use our digital platform (which been using for years). Some of these people make 5x more than me and work in the tech sector...
![]() 04/04/2020 at 14:17 |
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I never said they were 100% successful.
![]() 04/04/2020 at 14:21 |
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I called one of them an ungrateful hussy and said that maybe she should sit in jail for the weekend and think about what she did.