Damn customers

"Jake - Has Bad Luck So You Don't Have To" (murdersofa) 05/30/2015 at 11:33 • Filed to: tales from the dealership

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Yesterday we sold a car. It was a ‘98 Dodge Avenger, but it was solid and it ran and drove good. Even had working A/C. It was all they could afford, and honestly they were lucky that we were able to work with them, but that’s a different story. Anyway, they drive away happy in the Avenger, and my boss and I stick around and dick with his Mercedes S500 and my Civic. An accident with the call-forwarding system at work fields a customer call to a coworker’s phone after hours for some reason and he unwittingly answers it. Turns out the Avenger has broken down. And I say ‘broken down’ in the most understated sense. From her description an axle snapped and took out a tie rod and possibly some other stuff as well. Swell. She gets a ride to the dealership, and we put her in a Buick Park Avenue loaner. At 9:00 pm. Then she complains about the torn-up interior (it’s a fuggin LOANER) so I put her in the nicer Park Avenue. She signs some paperwork, drives away happy, and I go back to not fixing my goddamn P0505 code. Fast-forward to 11:00, my boss and I are chilling at Applebee’s enjoying some half-priced appetizers while he has a beer, and we get another call. I hear him say “Nah, I’m gonna call bullshit on that. That’s not something that just happens”. He the hangs up. “The Park Avenue has two blown tires.”

Well, it didn’t.

It had one destroyed wheel .

“mumble mumble tapped a curb mumble mumble”

No.

No you didn’t

You didn’t tap a curb.

You hit a curb at 45mph, got the car airborne, and utterly destroyed a wheel and tire.

So we come back to the dealership after finishing dinner and my boss shotgunning another couple beers (at 12:00), load up some tools and a full sized wheel/tire in the Deville, and head back out. Replace the wheel, send her on her way with the promise we will take back our cars and drop her as a customer if there’s even a hint of further problem.

Proceed to still not fix my damn P5050, and eventually I head home. Get into work today and...

“the windshield is cracked. Car is undrivable”

*sigh*

And a Pontiac Montana just blew up an engine up on the north end of town. Awesome.

Gonna be one of those days.

Luke's Dad Sold His 2000TL To Get a Sienna > Jake - Has Bad Luck So You Don't Have To 05/30/2015 at 11:39

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Normally I’m understanding, and I’ll say that it’s unfortunate that this person unluckily had destroyed his/her wheels.

But I had a bad sleep last night and pair that up with I’m going to a home improvement show (NOT A CAR SHOW) for four hours with a friend’s family (whom I didn’t particularly like, not 6 years ago, not now). And I’m holding up all this pent up anger.

So I’m gonna need you to go find that wheel person and yell at them. Yell at them real good. Because one of us has to get out the anger for the both of us since I can’t yell at family friends and most certainly not their parents.

bryan40oop > Jake - Has Bad Luck So You Don't Have To 05/30/2015 at 11:39

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Holy shit, there are no words for the luck of yours.

DrJohannVegas > Jake - Has Bad Luck So You Don't Have To 05/30/2015 at 11:39

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dogisbadob > Jake - Has Bad Luck So You Don't Have To 05/30/2015 at 11:39

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just put duct tape over it and blow it back up haha

Jake - Has Bad Luck So You Don't Have To > Luke's Dad Sold His 2000TL To Get a Sienna 05/30/2015 at 11:40

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Oh yeah, this person is getting an earful. Plan is to bitch at her insurance, and if that doesn’t pan out it’s lawsuit time.

RamblinRover Luxury-Yacht > Jake - Has Bad Luck So You Don't Have To 05/30/2015 at 11:44

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a Pontiac Montana just blew up an engine up on the north end of town

It’s totally unpossible that a 3.4 van developed a coolant leak that the driver ignored until tragedy occurred. Unpossible, I say.

Jake - Has Bad Luck So You Don't Have To > dogisbadob 05/30/2015 at 11:45

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It’ll balance out.

RamblinRover Luxury-Yacht > dogisbadob 05/30/2015 at 11:54

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Staples, leather scraps, and an inner tube - IMHO.

Svend > Jake - Has Bad Luck So You Don't Have To 05/30/2015 at 12:08

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Dear god why can nobody look after a car. My neighbours courtesy car is four years old and other than a slight bit of damage on the roof is almost immaculate.

You can just about make out the roof damage if you look towards the Focus A pillar and then down a little.

People should treat them as they would their own (or better).

shop-teacher > Jake - Has Bad Luck So You Don't Have To 05/30/2015 at 12:08

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Gadamn! What a shitty night.

citizennick > Jake - Has Bad Luck So You Don't Have To 05/30/2015 at 12:12

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Man, yesterday was a bad day for people. My buddy had his girlfriend leave and go back to Virginia while he was at work. On his way home he avoided an idiot driver and hit a curb which punctured his bead. I go bring a jack to him only to find out he’s got locking wheel nuts ON EVERY LUG AND HE DOESN’T HAVE THE KEY.

Though, I had fun watching him try and take them off with his 1/4 inch ratchet.

Birddog > Jake - Has Bad Luck So You Don't Have To 05/30/2015 at 12:14

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Jeez. I think you found my ex-wife!

People like this present the perfect argument for autonomous cars.

415s30 W123TSXWaggoIIIIIIo ( •_•))°) > Jake - Has Bad Luck So You Don't Have To 05/30/2015 at 12:34

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These people should have their driver’s privileges revoked, too dumb, you are done.

415s30 W123TSXWaggoIIIIIIo ( •_•))°) > Svend 05/30/2015 at 12:36

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I do, I admit I accelerate in them a bit more roughly haha, but yeah I look after them. But my main mechanic friend recycles his loaners from people who want to unload a halfway decent car. He sometimes trades for work and then uses them up and later for parts, so I don’t feel as bad. I got an E500 Merc from him once and I had to see how hard they could pull.

jkm7680 > Jake - Has Bad Luck So You Don't Have To 05/30/2015 at 12:55

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Yup, charge her for it.

Tohru > Jake - Has Bad Luck So You Don't Have To 05/31/2015 at 23:10

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I had a loaner once - a’98 Voyager. I hit a pothole at 35 and blew a tire. Had to limp it on the shoulder for a half-mile at 5mph.

Went to change the tire, the spare tire carrier was broke. Called dealership, they said “do whatever it takes”. So I took a Sawzall to the carrier and got the spare out. Spare went on the back, back wheel went on the drive axle, ruined tire went in the back.

Stapleface-Now Hyphenated! > Jake - Has Bad Luck So You Don't Have To 06/03/2015 at 11:58

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next on r/ just rolled in to the shop...