Techy Oppos, I need your help (EDIT: Fixed!)

"Blondude" (Blondude)
07/30/2014 at 18:57 • Filed to: oppo help line

I just transferred all of my iTunes data and stuff to a new computer and that went swimmingly. The problem now is when I connect my iPhone (iPhone 4 connecting to Windows 8.1) iTunes doesn't recognize it's there and thus I can't sync it to iTunes or anything. I plug it in and instead it opens up the folders on it as if I plugged in a flash drive. Does anyone know of any ways I could solve this?

EDIT: I followed some links you guys showed me andfoud that my Mobile Device USB Driver was downloaded but not installed. It was stupidly complicated but it's working now! Muchas gracias mi amigos!

DISCUSSION (8)

Agrajag > Blondude
07/30/2014 at 19:02

Have you tried turning it off and on again?

Slightly more seriously, that happens to me occasionally and usually just unplugging the USB cable and plugging it back in again works. Sometimes it takes more than once.

ttyymmnn > Blondude
07/30/2014 at 19:02

Google is your friend. I guarantee you that you aren't the only person who has had this problem. Google it and check out some forums. That's how I solve 90% of my tech issues.

Edit: https://www.google.com/search?q=windo…

Nibbles > Blondude
07/30/2014 at 19:06

Just for giggles - are you plugging into a USB2 or USB3 port? I know they're supposed to be completely compatible, but I've had devices not recognize properly when plugged into USB3.

Blondude > Nibbles
07/30/2014 at 19:19

USB3. My laptop doesn't have any USB2 ports.

heliochrome85 > Blondude
07/30/2014 at 19:19

I checked the internet, and it said you need to get a new Retina Macbook Pro...

in seriousness though, you probably put the thing in DFU mode. Googling will help you get it out of that mode.

Nibbles > Blondude
07/30/2014 at 19:32

If you follow the instructions here , and still get no results, the only thing I can recommend is to trade in for a Nokia Lumia™ with Windows® Phone 8.

jvirgs drives a Subaru > Blondude
07/30/2014 at 19:33

did you "approve the device", or whatever its called, in itunes?

Blondude > jvirgs drives a Subaru
07/30/2014 at 19:55

Yeah, it's the phone I was using on my old computer too.