![]() 04/22/2020 at 08:44 • Filed to: None | ![]() | ![]() |
For those who have followed along with my boring PC woes, they started when I decided I needed to throw a serious effort at out FAH team and upgraded from my 1080 GPU to a 2070 Super. One of the justifications of doing so was I didn’t have any USB C ports, and the 2070 Super comes with a USB C port.
On swapping it in, I powered everything up and my VR headset (Samsung Odyssey +) wouldn’t work anymore. The PC sees the HDMI cable, but nothing from the USB. Tried 6 different ports, nothing. Same with my steering wheel, and my Xbox wireless controller adapter.
I decide to be less fancy-shmancy and pull out the 1080 and give my kid a huge upgrade. So now I’m down to just the 2070 and still no joy.
I used to be a computer tech, so my troubleshooting skills are pretty solid. Drivers, moving cards around, adding a different USB card, nothing. I take it as a sign from FSM that I should upgrade my motherboard and CPU since there is clearly an incompatibility.
$600 later and I’ve got a shiny new Ryzen 7 3700X running in a 570 mobo and 32gb of 3200mhz RAM. Full system wipe and fresh installs of all relevant stuff. Same problem.
So yesterday I decide to be truly brilliant. I take the devices that won’t work and plug them into my kid’s computer, my Surface, and my Macbook. Guess what, nothing works with them. Thinking back, what do they all have in common? I plugged them all into that USB C on the GPU, and they never worked again.
Now I’m pissed and I look for a sacrificial device to test my theory. Digging through my stuff I find a garbage controller. Plug into another port, works. GPU USB C, nothing. Back into previous port, nothing. That device is now completely dead as well. Something is wrong with that port and it is killing anything plugged into it.
The steering wheel has a nice reset procedure that puts it in bootloader mode. That doesn’t do anything, neither does plugging it into the PS4 which it used to work with.
So final verdict, I have a murderous USB C port on my new EVGA 2070 Super card. And it took out $375 worth of equipment I care about, and some more things I really don’t care about. Damn it. The money and time I spent don’t phase me, I enjoy a good upgrade and troubleshoot. It’s that it was all caused by a defective device that piss me off.
![]() 04/22/2020 at 09:53 |
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That’s bad. Now begins the battle with the manufacturer.
![]() 04/22/2020 at 09:55 |
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Well that sucks. I’d RMA the card? Doesn’t help with the other gear though.
![]() 04/22/2020 at 09:56 |
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I believe that is an alternative display format using the ucb-c header, but is intended only for displays. As per the evga website, it appear s to be VirtualLink , a technology designed to pass power and display through a single cable, sort of like thunderbolt . I believe HMDs need an adapter to properly utilize this port but not 100% sure.
![]() 04/22/2020 at 10:03 |
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Or maybe it is defective idk
![]() 04/22/2020 at 10:04 |
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It’s a standard USB C that also supports VirtualLink. All the reviews of these cards talk about using that port with any USB C device or a hub and older USB devices . This is from the specs:
Designed for USB Type-C™ and VirtualLink™*
![]() 04/22/2020 at 10:16 |
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Well that’s shitty. You going to RMA that 2070? I’ve always EVGA a pretty decent company to work with as far as issues with equipment go.
Also you loving that 3700x? I’ve got the 3600 in my main workstation and these 3rd gen Ryzen chips kick serious ass!
![]() 04/22/2020 at 10:17 |
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Dang. Have you contacted the manufacturer? They won’t want to reimburse you for your ruined devices, but they’d probably swap the part for you and maybe even send you a second one to compensate you for the ruined gear. Would be a reasonable proposition for you to make, seems to me.
![]() 04/22/2020 at 10:19 |
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What the hell?!
![]() 04/22/2020 at 10:40 |
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I’ m deciding what to do. I’ve always liked them as well, never had an issue before. The easiest thing is to have BestBuy get me another and swap it.
So far the system has been great. Fast and stable, no weirdness to report. Ran it on Prime 95 for a couple hours yesterday to test things. Temps were stable at a safe level, and everythi ng passed.
![]() 04/22/2020 at 14:18 |
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I got my gaming rig out of storage and updated it etc... but it won’t stay on the internet or something. So I can’t that going, I plug it in directly into my laptop and it’s fine as usual. I plug it into the Asus G20 tower and the VPN says connected but I go to a site online and then says not connecting. This stuff is really irritating.