FUCK KTM

"bob and john" (bobandjohn) 09/26/2019 at 16:51 • Filed to: None

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sigh I hate KTM

of all the stupid, moronic, retarded ways to have bikes preped

they choose quite possibly the worst
explain to me

why the FUCK

a bike has to be registered through their portal.

in order to open the ‘unpack software’

and then to be able to take the bike out of ‘shipping mode’

why is there a shipping mode, other then for you guys to be a right pain in my ballsack


right now, their website is down, and I cant get the bikes prepped and PDIed.

so, I’m los ing 3 deals (~ 1200 in my pocket) because of some fucking idiots ‘brillant’ idea.

fucking dumpster fire of a company. The bike are great. the company and corporate is shit.

Nibby > bob and john 09/26/2019 at 16:56

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wow what did katie m. ever do to you?

WilliamsSW > bob and john 09/26/2019 at 16:57

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Sounds like someone’s stupid, expensive, PITA way to reduce theft and/ or track sales.

Dum basses.

Thomas Donohue > Nibby 09/26/2019 at 16:58

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She probably stole one of his motorcycles.  

HondoyotaE38: A Japanese and German Collab...wait a minute > Nibby 09/26/2019 at 17:01

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She wouldn’t let him get any  rides

bob and john > Nibby 09/26/2019 at 17:07

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did you miss the part where they cost me $1200 worth of commision because they cant get their shit together? 

bob and john > Thomas Donohue 09/26/2019 at 17:07

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more or less. they cost me $1200 of commision because they cant get their shit together

bob and john > WilliamsSW 09/26/2019 at 17:08

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its a NEW bike. how far will someone get with breaking into a dealer and trying to kart a 500lbs box off? 

Sovande > bob and john 09/26/2019 at 17:13

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The buyers won't return once the website is back up? It's not as though they can go somewhere else and get one either if the other dealers have to use the same software portal. 

bob and john > Sovande 09/26/2019 at 17:14

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one dude canceled his deal and went and bought a ducati. Another turned around and bought a Kawasaki instead.


they ‘say’ ktm is ‘eating the jap market share’


my ass they are. 

Svend > Nibby 09/26/2019 at 17:14

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I hear she was the local bike, everyone had a ride.

Nibby > bob and john 09/26/2019 at 17:17

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that’s KTM... not katie m. Katie M. is innocent

ITA97, now with more Jag @ opposite-lock.com > bob and john 09/26/2019 at 17:23

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Are new bike buyers more impulsive than new car buyers? I’d think they would just come back tomorrow, or whenever, to finish the paperwork and take delivery, but I also know nothing about folks that buy motorcycles.

I’ve bought plenty of vehicles (even new) that I didn’t take immediate delivery of. It wasn’t like I was going to go across the street a buy a Silverado because the deal on my then brand new 05 F-150 couldn’t be finalized until the next business day.

bob and john > ITA97, now with more Jag @ opposite-lock.com 09/26/2019 at 17:27

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I mean, seeing as I’m in canada, and our season is rapidly coming to a close, yea, they are.  We dont have a date on when its oging to be fixxed. 

the thing is, its been a WEEK and they havent fixxed their shit. which is infuratinig as fuck to me. 

ITA97, now with more Jag @ opposite-lock.com > bob and john 09/26/2019 at 17:31

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Oh, wow.  A week certainly feels like the unreasonable side of a delay to purchase an in-stock vehicle.  I read this as something like a today only kind of problem.  

themanwithsauce - has as many vehicles as job titles > bob and john 09/26/2019 at 17:43

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From what I’ve dealt with, KTM separates their service branches in USA. I went to a KTM dealer and they only had dirt bikes. I asked if I could get a road bike serviced and they emphatically said they would refuse to service it. They’re not even that reliable, so I don’t get why they make all these hoops for customers and dealers to jump through?

The more BS I hear about in the motorcycle world , the more I like my KLR.

WilliamsSW > bob and john 09/26/2019 at 17:46

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I was thinking more about them “ falling off the back of the truck”.

Not saying it makes any damn sense, believe me.  

bob and john > ITA97, now with more Jag @ opposite-lock.com 09/26/2019 at 17:47

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it is BEYOND unreasonable. 

ITA97, now with more Jag @ opposite-lock.com > bob and john 09/26/2019 at 17:54

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They could’ve put the software on a flash drive and mailed it from Austria to get around a network error in less than a week.

brianbrannon > bob and john 09/26/2019 at 18:07

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I have one and have no respect at all for the company or the dealers 

bob and john > ITA97, now with more Jag @ opposite-lock.com 09/26/2019 at 18:14

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except, its got to be activated in their databases and blah blah blah.

yes. its BEYOND stupid. 

AMGtech - now with more recalls! > bob and john 09/26/2019 at 18:19

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Lots of vehicles with various electronics will have a shipping/transport mode that needs to be disabled during PDI. Real common for the last decade. Reason being is to keep the electronics from draining batteries while vehicles sit for a couple months. That mode keeps all but the bare minimum systems 100% offline.

punkgoose17 > bob and john 09/26/2019 at 18:20

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ooof

bob and john > AMGtech - now with more recalls! 09/26/2019 at 18:23

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or, you know, do what everyone else does.

and NOT ship the bike with the battery in it? or the battery disconnected?

or in the case of Kawasaki, taking it out of ‘shipping’ mode is connecting a plug?

NOT having it to be connected to some database way the fuck over in Austria? 

bob and john > themanwithsauce - has as many vehicles as job titles 09/26/2019 at 18:24

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this bikes are friggen AMAZING to ride.

its just the corporate side thats INFURATING as fuck to deal with. 

bob and john > brianbrannon 09/26/2019 at 18:24

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I AM A DEALER and have no respect for the company. 

PyramidHat > themanwithsauce - has as many vehicles as job titles 09/26/2019 at 18:30

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Complete with milk crate

themanwithsauce - has as many vehicles as job titles > PyramidHat 09/26/2019 at 18:39

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Hey now, they ran out of milk crates so they had to stop making KLRs. Pour out some Rotella and show respect to the thumper gods. 

themanwithsauce - has as many vehicles as job titles > bob and john 09/26/2019 at 18:41

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I guess you could say...

*puts on shades*

Corporate is riding you.

bob and john > themanwithsauce - has as many vehicles as job titles 09/26/2019 at 18:54

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corporate is about to lose a dealer lol.

Urambo Tauro > AMGtech - now with more recalls! 09/26/2019 at 19:28

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S o these vehicles are left in shipping/transport mode right up until it’s time for the PDI? When is the PDI performed? As soon as the dealer receives it for inventory, or right before the customer takes delivery?

And what is meant by “bare minimum”? Is it still drivable at that point? Like for test drives?

AMGtech - now with more recalls! > Urambo Tauro 09/27/2019 at 01:17

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PDI is usually done as soon as possible after dealer takes possession. Transport mode can be left on if the vehicle it’s expected to sit for a while though.

Yes, driveable. On a car, wipers, drivers door functions, drive up to about 25mph, lights. Nothing else. Not for customer test drives. It's meant for moving around shipping yards and warehouses, on and off of trucks.

AMGtech - now with more recalls! > bob and john 09/27/2019 at 01:20

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I feel your pain. When Mercedes servers go down in Germany life is hell for us.

bob and john > AMGtech - now with more recalls! 09/28/2019 at 02:27

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not bikes. bikes are shipping in boxes and arent PDI’d until its sold

bob and john > Urambo Tauro 09/28/2019 at 02:28

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PDi for bikes is done before customer takes possession .
They are shipped in crates and kept in the crate until its bought by someone or we put it on the showroom .
and no, its no drivable. bike is locked down.