Well, so much for that.

"KingT- 60% of the time, it works every time" (kngt)
07/29/2019 at 14:55 • Filed to: volkswagen, warranty, vw, limited warranty

The !!!error: Indecipherable SUB-paragraph formatting!!! for all new Volkswagens is coming to an end. !!!error: Indecipherable SUB-paragraph formatting!!! discovered the news, learning that a new warranty would be put in place for all Volkswagens for the 2020 model year. That new program brings the coverage down to a 4-year/50,000-mile bumper-to-bumper warranty + 2 years of free maintenance

You don’t cancel a benefit like this after just 2 years , especially because you’re Volkswagen post-Dieselgate. It’s too soon, IMO. You know how long Kia/Hyundai has had theirs running? (Even if it is just limited power train warranty) Do they understand that maintenance costs are not as big of a concern on their vehicles, but reliability is. SMH.

Better get that 2019 model Oppo car of the year soon.

DISCUSSION (36)

Ash78, voting early and often > KingT- 60% of the time, it works every time
07/29/2019 at 14:52

I’m shocked they could make it work in the first place, but competitively there’s no reason for it. Incorrect public perception is that a lot of companies have 8-10 year warranties on them, even though that’s just powertrain. So VW probably had a hard sell here.

Yep, my lingering decision to get a 2018-19 model is getting stronger. They can’t renege on an existing deal...and the transferability is an amazing feature for resale, if that comes up.

I don’t know warranties real well, but my old man used to run a worldwide service depart ment for a non-auto manufacturer — and he said that after a certain period (for cars, let’s call this “four years”) each year of additional claims is usually more than the entire initial period combined. It drops off a cliff.

davesaddiction @ opposite-lock.com > KingT- 60% of the time, it works every time
07/29/2019 at 14:56

Still valid on ‘19 models? Hmm...

Nibby > KingT- 60% of the time, it works every time
07/29/2019 at 14:58

RIP BM2

412GTI > KingT- 60% of the time, it works every time
07/29/2019 at 15:00

Not surprised unfortunately . It just seemed like a too good to be true kind of thing to run multiple years. Good marketing to help people forget Diesel gate.

Tripper > KingT- 60% of the time, it works every time
07/29/2019 at 15:00

The more I drive the Alltrack, the more I like it. Hearing that i t will be discontinued and now this...just pats on the back.

His Stigness > KingT- 60% of the time, it works every time
07/29/2019 at 15:01

HOLY SHIT!

I like cars: Jim Spanfeller is one ugly motherfucker > KingT- 60% of the time, it works every time
07/29/2019 at 15:05

I don’t know why Hyundai’s 10 year 100k mile mechanical warranty is not industry standard. I know it’s not bumper to bumper, but does Hyundai really make a car that much better than any other major auto maker that powertrain issues don’t show up in the first 100k miles? All other automakers have a pathetic warranty in comparison.

His Stigness > KingT- 60% of the time, it works every time
07/29/2019 at 15:06

Now that I’ve taken a breath, let me elaborate.

I know a fair amount of people who have gotten a new VW because of the warranty. That thing was literally the deciding factor. That’s huge that they’re already ending it. It looks as if they don’t want to stand by their product, and maybe you shouldn’t buy one.

I just can’t wrap my head around this.

Edit: Wait, I just finished the article. They did it so their dealers can make money on extended warranty contracts and in service. Lovely. Just lovely.

merged-5876237249235911857-hrw8uc > I like cars: Jim Spanfeller is one ugly motherfucker
07/29/2019 at 15:37

And it would likely get people to have more work down at the dealership to avoid any issues with possible warranty claims. I know I had our new Pacifica serviced at a dealer through the shitty warranty period just for that reason.

merged-5876237249235911857-hrw8uc > KingT- 60% of the time, it works every time
07/29/2019 at 15:39

That’s actually great news for that 2020 Golf R I want to buy in 2023. The resale values will cliff dive like BMWs over 50k miles.

Neil drives a beetle and a fancy beetle > KingT- 60% of the time, it works every time
07/29/2019 at 15:40

I sometimes ponder getting a 4Motion GSW or Alltrack but the frustrating part is that, in general, those cars aren’t that depreciated and the 2017s that are available 2nd hand have the lesser warranty. I’ve been surprised VW offers anything that long to begin with.

facw > KingT- 60% of the time, it works every time
07/29/2019 at 15:52

Unimpressive move. I was just praising it this morning.

gettingoldercarguy > KingT- 60% of the time, it works every time
07/29/2019 at 16:02

News flash, vw will participate in questionable practices for sole purpose of profit .

WilliamsSW > KingT- 60% of the time, it works every time
07/29/2019 at 16:09

There’s a typo in the article. “ Long suffering dealer network” should say “ long insufferable dealer network"

Jordan and the Slowrunner, Boomer Intensifies > KingT- 60% of the time, it works every time
07/29/2019 at 16:17

You only need it for 7k miles anyway.

Jordan and the Slowrunner, Boomer Intensifies > WilliamsSW
07/29/2019 at 16:19

Burn the dealers to the ground, specifically the service department.

Jordan and the Slowrunner, Boomer Intensifies > His Stigness
07/29/2019 at 16:21

“You’re gonna want that extended warranty, we’re gonna fuck everything on your car.” - Volkswagen Service Departments around America

MrSnrub > His Stigness
07/29/2019 at 16:29

The warranty was definitely a deciding factor for me when I bought my 2018 GTI. It also made the buying process easier since the dealer didn’t bother trying to up sell me on anything, I was in and out in 90 minutes . I remember wondering at the time how mad the dealers must be about missing out on that extended warranty money . Apparently the answer was “very”

Ash78, voting early and often > I like cars: Jim Spanfeller is one ugly motherfucker
07/29/2019 at 16:35

VW actually had the first 10/100 ( powertrain) warranty in the business, way back in the 90s when their quality was horrid. I believe most manufacturers now have between 60k and 100k on the powertrain, but that’s honestly not hard to do.

I thought Hyundai’s warranty was really just powertrain (plus a wee bit more). This one is a true B2B warranty -- every little squeak or rattle.

nermal > KingT- 60% of the time, it works every time
07/29/2019 at 16:37

Too many dealers bitched that they couldn’t sell extended warranties. LOL.

For the consumer, it nets 2 free oil changes. Prob still best to get out of the car after 50k miles anyways. Even if the inevitable problems are covered, you still need to deal with getting them fixed.

WilliamsSW > Jordan and the Slowrunner, Boomer Intensifies
07/29/2019 at 16:45

VW dealers have a really bad rep, even compared to other dealers.

Your experience is on a whole different level though...

WilliamsSW > Jordan and the Slowrunner, Boomer Intensifies
07/29/2019 at 16:55

VWoA: “warranty void if not serviced by a Volkswagen dealer”

What VWoA should say “warranty void if serviced by a Volkswagen dealer”

CRider > KingT- 60% of the time, it works every time
07/29/2019 at 17:13

Is this the only time an automaker has significantly shortened their warranty? Hyundai/Kia are going to eat VWs lunch even more after this.

Under_Score > Jordan and the Slowrunner, Boomer Intensifies
07/29/2019 at 17:44

So was your GTI really crushed, or was that a joke?

Jordan and the Slowrunner, Boomer Intensifies > Under_Score
07/29/2019 at 18:14

It never resurfaced, so I assume it was.

SilentButNotReallyDeadly...killed by G/O Media > KingT- 60% of the time, it works every time
07/29/2019 at 18:57

VW warranty in Australia is 5 years/unlimited kilo metres (up from 3 years in 2018) . Plus 1 year roadside assistance.

Kia on the other hand is 7 years/unlimited kilometres...and 7 years roadside assistance.

His Stigness > WilliamsSW
07/29/2019 at 19:33

But it’s not. VW dealers really do suck that bad.

OmerCarrothers333 > CRider
07/29/2019 at 19:33

If, if, I were to replace my GTI in the next several months, it would not be with another VW. Not to say four years/50,000 is bad, but those extra two years are worth A LOT for a German car.

Derpwagon > KingT- 60% of the time, it works every time
07/29/2019 at 19:37

Breaking news: VW is still a scumbag company!

In other shocking events, sky still appears blue to the human eye, Pope remains Catholic! More at 10!

CRider > OmerCarrothers333
07/29/2019 at 21:28

They wouldn’t have pulled the warranty back if it wasn’t costing them money. 4/50 isn’t a bad warranty- it's actually pretty good- but shortening it sends a really bad message.

Carbon Fiber Sasquatch > His Stigness
07/29/2019 at 21:30

VW really should have told their dealers tough shit. Their dealers are going to regret this in a few years when no one is looking at VW's anymore

His Stigness > Carbon Fiber Sasquatch
07/29/2019 at 21:35

“But the customer didn’t even know about the warranty when they came in!”

That seems like a perfectly reasonable reason to get rid of it. With that reasoning we should rid of catalytic converters, transmissions, engines, and anything else the customer can’t see or has no idea what it is.

For fuck's sake VWoA is the most poorly run business I have ever seen.

Under_Score > Jordan and the Slowrunner, Boomer Intensifies
07/29/2019 at 23:55

Buybacks always end up at certain dealers, but no results for yours. Even with warranty, you didn’t want to give the car another chance?

Jordan and the Slowrunner, Boomer Intensifies > Under_Score
07/30/2019 at 07:20

Are you fucking serious?

JQJ213- Now With An Extra Cylinder! > His Stigness
07/30/2019 at 07:36

Its sad but this is why Volvo changed their CPO warranty too. It used to be a 7 year 100k mile warranty. Now it’s 5 years but unlimited mileage.

Volvo realized that no one was really extending the warranty beyond 7 years so F&I wasn’t making any money. So now it’s only 5 years with the option to extend it out another few years.

Really shit move.

bubblestheturtle > KingT- 60% of the time, it works every time
07/30/2019 at 17:05

Apparently the quality of the cars was not what VW thought it was.