"Pixel" (Improbcat)
02/08/2016 at 11:29 • Filed to: None
4
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"Pixel" (Improbcat)
02/08/2016 at 11:29 • Filed to: None | 4
| 8 |
Planned to go look at an xB for my partner this weekend. It was being sold by a car lot about 45min away in need of some work but very cheap.
She called about seeing it Saturday and they said they’d be there from 9-5pm, so she said she’d be there right at 9am.
Sat comes and we are slightly delayed by snow the night before, getting to the lot at 9:20am. The place is locked up and none of the cars are cleared off, also no xB in the lot. We figure the guy is also running late, and think maybe he took the xB home to be sure it was dug out for us to look at it this morning. Text him and he tells us he won’t be in until “after 10am”, when she asks about the xB he says it is “at another site” and won’t be available to look at today.
She then sends him a text asking why he agreed to meet us at 9am to show us a car when neither he nor the car are here. His response? “Well there are other car there.”
Really asshole? You’re going to make us wait at least 40 minutes for the chance to look at a bunch of cars that are specifically *not* the one we want to see? Fuck that guy, there is no way we’d but the car from him now, no matter how good a deal it might be.
The best part is that if he had been there with the xB and it wasn’t what we wanted we probably would have been willing to look at other things he had, but he slammed that door shut pretty effectively with his crappy attitude.
CB
> Pixel
02/08/2016 at 11:36 |
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You ever wonder how some people stay in business?
CalzoneGolem
> Pixel
02/08/2016 at 11:37 |
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Some dealerships like to use the philosophy “tell the customer whatever it takes to get them here.” I’m not sure how it is effective.
Brian, The Life of
> CalzoneGolem
02/08/2016 at 11:42 |
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That’s more typical (and frankly ok) at franchise dealers selling new cars, not used lots. If you have 50 Camrys but you know you don’t have the EXACT color/trim/options the customer is calling about, you never tell them you don’t have the car they’re looking for because people almost never buy the exact car they think they want. Yet they drive away very happy with one that’s close.
Mercedes Streeter
> Pixel
02/08/2016 at 11:43 |
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Wow, it’s literally the real life version of a dealership email:
“We know you asked for this model, we don’t have it. But please stop by and look at these cars that clearly aren’t what you want, but we’re going to tell you that they are pretty much what you want.”
Dr. Zoidberg - RIP Oppo
> Mercedes Streeter
02/08/2016 at 12:00 |
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“The right car is the one that’s for sale; the right person is anyone.” - Simpsons episode, except with houses instead of cars.
Tekamul
> Pixel
02/08/2016 at 12:05 |
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He just thought you were looking for some adventure
Elumerere
> Pixel
02/08/2016 at 13:01 |
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I had a similar thing happening this weekend. Called ahead, “yes, car is here, ready for a test drive”, show up at the agreed upon time. The car is in the showroom itself, battery dead, took them about an hour to get it out and running. Then the fuel gauge is done with, other issues they specifically said were fixed acted up again, testdrive went abruptly short. Then they had the nerve to try to get me to buy the darn thing.
Ugh.
tythegeek
> Pixel
02/08/2016 at 13:25 |
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Yep, I used to sell cars, and you basically are supposed to do whatever it takes to get someone on the lot. Yeah, I wasn’t a very good car salesman.