Oppo, help me out?

"Alex B" (alexb420)
06/01/2015 at 13:07 • Filed to: None

When I try to adjust the volume via the buttons on the keyboard I get the “NO” symbol. Does anyone know what’s happening and how to fix it? Thanks!

DISCUSSION (17)

Daily Drives a Dragon - One Last Lap > Alex B
06/01/2015 at 13:11

Looks like you broke more than Kinja.

TwinCharged - Is Now UK Opponaut > Alex B
06/01/2015 at 13:13

Is this when your headphones are plugged in?

Alex B > TwinCharged - Is Now UK Opponaut
06/01/2015 at 13:16

I had them plugged in, closed the computer, ate some lunch, got back to it and pulled out the headphones.

jayjak > Alex B
06/01/2015 at 13:16

Is anything plugged in via usb?

Milky > Alex B
06/01/2015 at 13:17

Is there a red-light on in your headphone jack-hole? On a MBP you just have to reinsert and pull our headphones a few times. My computer does it like once every 6 months.

deekster_caddy > Alex B
06/01/2015 at 13:17

Mac? What is it connected to? If it’s through HDMI, you can’t adjust volume from the system (I think).

deekster_caddy > Alex B
06/01/2015 at 13:17

Looks like it has no audio device selected. Mac?

TwinCharged - Is Now UK Opponaut > Alex B
06/01/2015 at 13:18

Ok, check your audio port - is there a red light glowing inside?

E. Julius > Alex B
06/01/2015 at 13:20

This has happened to me in the past when the incorrect output device is selected in the audio preference pane within system preferences (mine would always get stuck on LogMeIn Sound Driver). Check your preferences.

Alex B > deekster_caddy
06/01/2015 at 13:24

Yeah, MacBook Pro. I’m not using an external display currently.

Alex B > TwinCharged - Is Now UK Opponaut
06/01/2015 at 13:26

There is not. I just reinserted the headphones, pulled them out and I was able to control the volume once again.

Alex B > Milky
06/01/2015 at 13:26

There is no red light. Although, I did do what you suggested and it solved the problem.

TwinCharged - Is Now UK Opponaut > Alex B
06/01/2015 at 13:29

That works too - basically there’s a tiny switch inside that jack for the audio out. It should normally be set at the 3 o'clock position but it may have been knocked out of position. I was going to suggest a toothpick or paper clip, but plugging your headphones in and out a few times can sometimes work.

AM > Alex B
06/01/2015 at 13:31

I think you need to change your name to ‘Alex B, breaker of technology’

Seems a little more fitting, no?

deekster_caddy > Alex B
06/01/2015 at 13:36

Looks like it just didn’t register the headphones coming out and now it can’t figure out what audio device you have. Try plugging in/unplugging the headphones while it’s awake and see if that sparks a change.

Rico > Alex B
06/01/2015 at 14:16

Next time this happens check your sound preferences and see if Mute is checked. This happens if the Mac is muted and you put headphones in (and raise the volume) and then pull the headphones out again.

TheOnelectronic > Alex B
06/01/2015 at 15:47

Doubling down on the “Your computer thinks there’s an external sound device” comment.