Help me with BSOD cause!

"Haimatox" (haimatox) 02/22/2015 at 13:03 • Filed to: None

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I don't know who's especially computer-knowledgeable here (Nibby?). As the title says, I recently got a BSOD while doing research online, and this is the first I've gotten in a while. Here are some details on the error, taken from BlueScreenView.

I have no idea what this "USBPORT.SYS" thing is. I have several USB devices plugged in, namely my mouse, keyboard, headset, webcam, and a USB hub that is plugged into the computer, but not into the hub itself. I'm fairly certain that all my USB drivers are up to date.

Can anybody help?

nFamousCJ - Keeper of Stringbean, Gengars and a Deezul > Haimatox 02/22/2015 at 13:09

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do you get the same if you unplug everything but the keyboard? (Make sure the keyboard is plugged directly into the computer, no hub)

JGrabowMSt > Haimatox 02/22/2015 at 13:09

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Whats plugged into the hub? Ive seen those cause problems.

Just unplug all USB devices and slowly add by them back until you get the BSOD again. Thats the only way to really troubleshoot this.

Haimatox > JGrabowMSt 02/22/2015 at 13:12

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Nothing is plugged into the hub. I wasn't even doing anything specific when the BSOD happened. I was dragging a Chrome tab, and it crashed.

Haimatox > nFamousCJ - Keeper of Stringbean, Gengars and a Deezul 02/22/2015 at 13:12

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Nothing is plugged into the hub.

JGrabowMSt > Haimatox 02/22/2015 at 13:14

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Unplug it if youre not using it then. USB is picky. Try unplugging and adding things back one by one. I worked in a computer shop for 5 years, its what I would do.