"wantafuncar" (wantafuncar)
12/21/2015 at 10:55 • Filed to: Honda, Crosstour, Accord, Lehto, Lemon, Oppositelock | 1 | 8 |
I know the Crosstour is not exactly the most well-loved vehicle on oppo / jalopnik, but I wanted to share a buyback / lemon experience.
Vehicle: 2010 Honda Accord Crosstour, 3.5 v6, awd, loaded. This was my in-laws vehicle.
The issue: The car would stutter or fail to accelerate. You push the gas, the engine stays running, but the rpm does not rise, the car does not accelerate. It may be more accurate to say it was very delayed in acceleration, because it would accelerate at some point. Sometimes the car would begin to accelerate, and then stop accelerating suddenly (return to idle) and without warning. A few seconds later it would re-engage. This can be particularly problematic when pulling out onto a busy road, for example.
Honda tried approximately 10 times to fix the issue in multiple ways (reflash mostly). Honda kept the vehicle for weeks at one point. Honda corporate was involved once (forget when).
Ultimately, Honda bought back the vehicle as a lemon. My guess is Steve Lehto would say that it probably is not officially under lemon law, but I am glad Honda did the right thing and offered a buy back.
They bought a 2016 Subaru Outback 3.6r, which I plan to write about once they take delivery (tomorrow) and I can check it out.
CalzoneGolem
> wantafuncar
12/21/2015 at 11:09 | 1 |
That’s a pretty bizarre issue. Glad they hooked in-laws up.
MLGCarGuy
> wantafuncar
12/21/2015 at 11:19 | 1 |
I guess it’s a thing for Hondas. One time my dad pushed the gas pedal in his Accord and the RPMs rose while in drive, but the car didn’t move for about two seconds.
brianbrannon
> wantafuncar
12/21/2015 at 11:47 | 0 |
Sounds like a case of two foot driving. The drive by wire won’t open the throttle if the brake is touched
wantafuncar
> brianbrannon
12/21/2015 at 12:12 | 1 |
No - the dealer tried that excuse. At least 40% of the time it would do it after you already pulled out (ie no foot on brake). It did it with multiple drivers.
They didn’t take it to Honda ~10 times for two foot driving; and Honda did not buy back a vehicle for driver error.
brianbrannon
> wantafuncar
12/21/2015 at 13:51 | 1 |
Having dealt with crosstour and zdx customers taking a car in ten times for two foot driving is entirely reasonable.
wantafuncar
> brianbrannon
12/21/2015 at 15:39 | 0 |
I hear ya....
Not everyone is ignorant. And I bet Honda/Acura didn’t buy those cars back.
Have a good holiday!
Dr. Zoidberg - RIP Oppo
> wantafuncar
12/21/2015 at 15:59 | 1 |
Hey at least they bought it back!
wantafuncar
> Dr. Zoidberg - RIP Oppo
12/21/2015 at 21:46 | 0 |
That is actually why I wrote this - I thought most ‘lemon’ stories are about horrible experiences. Honda was pretty agreeable to buy it back.