Stealership Article - Seems like the dealer is getting screwed

Kinja'd!!! "ncasolowork2" (ncasolowork2)
04/03/2014 at 15:44 • Filed to: None

Kinja'd!!!1 Kinja'd!!! 4

I read a lot of the comments and I can see why the dealer is suing for $25,000. When you put the whole thing in context I don't think it will be very hard for the dealer to prove that they spent 4 and a half hours attempting to resolve the problems with that car. Yet the majority of the comments are ready to burn the dealership to the ground.

Yes the dealer was stupid for not checking the fuses first. Yes you should be able to figure out the problem when the car isn't giving you error codes. There's a lot of should haves involved on the dealerships end, but here's what it boils down to for me.

The guy didn't even bother talking to the dealer before posting the video. I have this video that shows an hour and a half of work, but you billed me for 4 and half. Can you explain the other 3 hours? Talking about flat rate and researching the issue might have resolved the issue. Instead the guy posted the video and now the dealership is definitely suffering for it.

Most dealers are crooked and deserve way worse than this, but for once I am thinking the dealership has a case.


DISCUSSION (4)


Kinja'd!!! crowmolly > ncasolowork2
04/03/2014 at 15:49

Kinja'd!!!3

These people would LOSE THEIR FUCKING MINDS in the medical field.


Kinja'd!!! Party-vi > ncasolowork2
04/03/2014 at 15:50

Kinja'd!!!1

I'm pretty sure the dealership would have his consent to work on the vehicle, and in the fine print it states that any figures given are estimates, and the price given can fluctuate +/-10% of the proposal price.


Kinja'd!!! Takuro Spirit > ncasolowork2
04/03/2014 at 16:00

Kinja'd!!!1

I like the point that Brt brought up. This video ONLY shows work done on Tuesday. The car was also worked on that Monday as well. Where's THAT video?

The tech may have spent 4 hours tracing wiring only to find a misplaced fuse, and shame on them for charging the customer, but hey. He didn't being that point up either.


Kinja'd!!! acewin > crowmolly
04/03/2014 at 19:52

Kinja'd!!!1

Well that's because the overall costs have to be amortized SOMEHOW...