Used car dealers are pretty stupid on the phone, too

Kinja'd!!! "Textured Soy Protein" (texturedsoyprotein)
11/13/2014 at 15:56 • Filed to: None

Kinja'd!!!1 Kinja'd!!! 0
Kinja'd!!!

Given my experience yesterday with a bunch of mostly worthless email responses from dealers, today I took some time to call these dealers to see if by speaking directly to them, I could get the information I'm looking for. Not really!

Of the 4 remaining potential vehicles, I've called all the dealers and asked them my list of questions. So far, here are the results.

Dealer 3, I talked to someone in their internet department, who took down my questions and said she'd forward them to sales. Later in the day I got a missed call from them. When I called back, the same internet sales lady said that the other internet sales lady had accidentally called me and they were still waiting for my answers from sales.

Dealer 4, I told the guy my questions, and a couple hours later he called me back and left a voicemail. He said the heated seats work, there's no rust, and "the weather stripping is there." I called back to ask about the tires, but he wasn't there. His coworker told me they're General Grabbers, but didn't specify model. I asked for more detail about the weather stripping, because in this picture on their site the top right corner of the weather strip sure looks like it's falling off the door frame:

Kinja'd!!!

First he tried to say he was looking at the same pic and didn't see anything wrong. Then I told him exactly what I was looking at. He goes, "well I don't know if that's something that's already been fixed, I'm not the one who looked at the car." I explained that I'm being particular because I'm 3 hours away. He's having the guy who looked at the car call me back.

Dealer 5 took down my questions and hasn't called back yet.

Dealer 6, took my questions and called back the quickest. He told me that the driver's side rear door weather strip is a little ratty, there's no rust, the heated seats work fine, and it has Bridgestone tires. He didn't specify the model like I asked, but he also admitted they're in kinda rough shape and probably need to be replaced.

The saga continues. What a fucking waste of time.

!!! UNKNOWN CONTENT TYPE !!!


DISCUSSION (0)