"Battery Tender Unnecessary" (carac)
01/10/2014 at 15:23 • Filed to: None
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"Battery Tender Unnecessary" (carac)
01/10/2014 at 15:23 • Filed to: None | 6
| 6 |
It amazing that dealerships still think they have the ability to screw someone over in a vacuum like they did before the internet.
!!! UNSUPPORTED LINE BREAK IN HEADER !!!
Even after stories like these:
http://jalopnik.com/5829166/dealer…
http://jalopnik.com/5918702/dealer…
http://jalopnik.com/5933279/car-de…
http://jalopnik.com/5453145/kentuc…
http://jalopnik.com/man-in-dog-cos…
http://jalopnik.com/how-a-dealersh…
http://jalopnik.com/5962309/did-a-…
And that's only a few of the ones covered by Jalopnik, there are a depressingly large number if you delve into forums and news sites.
Doing the right thing should be a given, it's the right thing to do. I would rather take a loss on a customer than do the wrong thing. It shouldn't even be a financial issue but if a dealer needs a monetary incentive to do the right thing, here's a tip...for free:
The goodwill, reputation, and integrity you will spend doing the right thing is almost always less than the cost of doing the right thing, especially in the long run.
For Sweden
> Battery Tender Unnecessary
01/10/2014 at 15:25 |
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In the case of the ZL1, would the dealership's insurance cover a joyride by a mechanic?
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Battery Tender Unnecessary
> For Sweden
01/10/2014 at 15:28 |
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If the keys were in the possession of the dealership and the guy was an active employee of the dealership with access to the keys because he was an employee and the car was on dealership property, then yes, the dealership is responsible as well as the driver.
I mean, the police won't let the owner of the car press charges like auto theft because it was at the dealership and the guy was an employee. That alone should point to their shared responsibility.
And all that aside, the car became the responsibility of the dealership as soon as the customer dropped it off. If we were talking about a random, non-affiliated party stealing the car off the lot, then it's not their fault. But when an employee is the culprit, it's different.
EL_ULY
> For Sweden
01/10/2014 at 15:31 |
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We did. One of my fellow techs wrecked a DB9 on a freeway u-turn lane. He admitted to going too fast. Our dealership repaired it and offered the customer the best trade in price for it. Customer took it and purchased a black DBS. The DB9 was an 08 with like 30K mile (extremly high mileage on an Aston) and this happened about 2 years ago.
Textured Soy Protein
> Battery Tender Unnecessary
01/10/2014 at 15:35 |
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Pretty sure the ZL1 guy lawyered up and I'm sure will have a good case brought against the dealership, which will hopefully result in the lawyer's fees being paid by the dealership.
Korea Miéville
> Battery Tender Unnecessary
01/10/2014 at 16:15 |
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Honestly, I think it's the beginning of the end for dealerships as we know them, and most of them are still clueless to this fact. Many retail businesses are well into the Internet era by now, but car dealerships I think are only starting to enter the 21st century. The average buyer is still not really taking advantage of the information power the Internet has to offer, and is still walking onto lots the same way people did 50 years ago, under-informed and basically at the mercy of the salespeople. I'll be interested to see what happens over the next decade, as customers become increasingly savvy and dealerships find their dusty arsenal of tricks becoming less and less effective.
turbokitten
> Battery Tender Unnecessary
01/10/2014 at 18:09 |
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That'll buff out