by "sony1492" (sony1492)
Published 12/27/2017 at 15:52
by "sony1492" (sony1492)
Published 12/27/2017 at 15:52
Tags: Ebay is a trigger word
STARS: 1
I bought 2 cheap air filters for mockup purposes on a project. This is how one of them showed up.
Not 24hrs after contacting the company, they refunded me the price of both filters plus tax ($25). So I got some brand new cheapo air filters for free. Say what you will about eBay parts but the customer service is usually great.
"Roadster Man" (roadsterman)
12/27/2017 at 16:31, STARS: 1
Tru Dat. I got the wrong wheel bearing from an eBay seller once- after I snapped a pic and showed them that they sent the wrong part, they let me keep it and sent the correct wheel bearing ASAP.
"MonkeePuzzle" (monkeypuzzle)
12/28/2017 at 09:51, STARS: 1
I’ve had similar issues in the past with knock off products, with similar outcome. I assume that they just calculate that some percentage of their products being defective and thus requiring a refund is cheaper than the cost of making sure 100% of their product is quality.
As you say, there is much to be said (good and bad) about ebay parts, but usually the customer service is a simple “yeah, sorry we’re a bit sh*t, here’s a refund”