Fellow dealership techs, ex techs

Kinja'd!!! by "EL_ULY" (uly)
Published 12/21/2017 at 13:15

Tags: around worklopnik
STARS: 4


Kinja'd!!!

You’ll get this TYPICAL bs more than others on OPPO.

Long story short, there is a service bulletin for a front engine cover reseal for the Vantage when the vehicle is under warranty. It’s been out for a while and is nothing uncommon. We have a bulletin board here where we print these out for easier access to the Operation Codes once the car is done and the repair order is turned in to the warranty clerk.

The tech gets the parts, does the job, car is delivered and the paperwork is submitted to warranty. Total cost is about $600+ with labor.

As a tech, the last thing you want to hear is a page over the intercom asking for you to visit the warranty clerk. *shivers*

Well as it turns out, Aston very recently (probably overnight) made a revision to the tech bulletin and the job will NOT be covered.

Every morning, the shop foreman, service manager and us in parts check the latest info on our dealer/brand main pages for any new announcements. This update was not there when he pulled the job.

Aston claims the revision was released since the day before. The warranty clerk checked the website at the moment the claim was declined. On her computer, the revision was indeed there which she did a screenshot showing it and the time/date.

Aston isn’t known to be the easiest to work with as far as dealer help lines, tech assistance or parts support (mostly because of the time zones). Either way, there was no way for the service department to prove the update was live at the time of the repair.

In these cases, we can get the repair order written off to the department with approval of the owner. My dealer is family owned and we have a bit more leeway in these sorts of situations.

The warranty clerk showed the case to the owner so it could be put on an internal ticket and both the parts and the tech’s labor would be paid. The owner asked if the update was live. The clerk presented him with the screenshot showing the time and date along with the decline code from Aston. He said, “well, if Aston isn’t paying this, I am not either. Collect it from the tech and make a counter ticket for the parts at warranty price.”

Dudes, that was rough on the tech. He took off for the day before having a panic attack.

I remember several days like this. They suck sooo much.

Kinja'd!!!


Replies (91)

Kinja'd!!! "PartyPooper2012" (PartyPooper2012)
12/21/2017 at 13:20, STARS: 2

Is it next Friday yet? This has been like the longest year already and there are still buncha days left....

Kinja'd!!! "bob and john" (bobandjohn)
12/21/2017 at 13:26, STARS: 4

oh fuck. thats not fucking cool. poor tech

Kinja'd!!! "RallyWrench" (rndlitebmw)
12/21/2017 at 13:31, STARS: 5

The fuck? So they’re taking the money out of the tech? How the hell is that legal or even his fault, even if the update was live prior to distributing the job?

Kinja'd!!! "dsigned001 - O.R.C. hunter" (dsigned001)
12/21/2017 at 13:31, STARS: 0

Ouch.

Kinja'd!!! "Party-vi" (party-vi)
12/21/2017 at 13:32, STARS: 0

Wait, so the tech isn’t getting paid?

Kinja'd!!! "DAWRX - The Herb Strikes Back" (karsonkinja)
12/21/2017 at 13:35, STARS: 0

Oh man, that’s rough, especially at this time of year. I’m sorry you gotta deal with this kinda stuff, man.

Kinja'd!!! "Urambo Tauro" (urambotauro)
12/21/2017 at 13:35, STARS: 1

Sounds like the only way to avoid getting caught up in this is to start processing the warranty claim ASAP and document each step. Is that an option, though? Can warranty claims (particularly known problems like this leak) be pre-approved before AM has a chance to create a loophole? If not, then AM needs to warn dealers in advance of the revision taking effect. Or implement a grace period for vehicles caught in the middle of this transition.

Kinja'd!!! "Nothing" (nothingatalluseful)
12/21/2017 at 13:35, STARS: 0

Wow, Merry Christmas. That sucks.

Kinja'd!!! "RacinBob" (racinbob)
12/21/2017 at 13:37, STARS: 0

Nice...... Nobody wants mistakes.

If the tech is pulling down $100k a year, I can see the logic. If on the other hand, if he is paying bottom $$ with no incentives or chance for advancement, that’s a jerk move.

Kinja'd!!! "Rust and Dust - Oppositelock Forever" (rustanddust)
12/21/2017 at 13:41, STARS: 6

$600 parts and labor warranty cost is a goddamned pittance to the dealership. They could eat the parts cost, pay the tech his labor time, and be out of it for around $400, I’m assuming (cost on parts and labor). Or, explain the situation to the tech, tell him he’s eating the labor, and the dealer is eating the parts. But to dump it all on the tech? Shit...

And billing warranty price for the parts to the tech? Shouldn’t he at least be able to purchase at his own cost? If you’re gonna screw your employee, at least give a reach-around or a kiss goodnight.

Merry Christmas, dealership owner:

Kinja'd!!!

(yeah, I stole that from Jalopnik last year, was used for a couple sarcastic Christmas cards for friends this year)

Kinja'd!!! "RallyWrench" (rndlitebmw)
12/21/2017 at 13:42, STARS: 5

Even if the tech is making good money, it’s not a problem he/she created. Aston Martin created it, or there wouldn’t have been a bulletin for it. If it was a reseal the tech had already done and it leaked again (within the specified labor warranty period), that would generally be the tech’s responsibility to re-do without pay.

Kinja'd!!! "Takuro Spirit" (takurospirit)
12/21/2017 at 13:44, STARS: 0

What an asshole.

Is there a lot of internal fuckery going on? Does this guy break shit or have other issues at work? Seems kind of shitty to come down on him when there’s proof it wasn’t his fault... mainly.

I’ve seen bulletins change day to day with no warning. Recently we put a rear propshaft in a new MK Compass for a vibration, and the NEXT DAY a bulletin comes out that states “Vibration may be misdiagnosed as a propeller shaft, but is an internal fault of the rear drive module (rear differential)“

We were able to get both covered under warranty, but in the past I know the service departments I’ve worked for have ate shit because a bulletin that’s been out for YEARS gets changed minutely and the techs fail to pull the paperwork off the website Every Single Time.

Kinja'd!!! "RacinBob" (racinbob)
12/21/2017 at 13:47, STARS: 0

I think it’s a crappy thing to do if the tech isn’t well paid. But, in the owner’s defense, he can’t have employees giving away work and parts. I bet after this, that tech will take a picture of every authorization before starting. Sometimes you gotta do what you gotta do to get people pay attention.

Kinja'd!!! "RallyWrench" (rndlitebmw)
12/21/2017 at 13:51, STARS: 4

But the tech was given the job with the understanding that it was a covered operation. Techs don’t just do jobs like that for free or fun. If anything, the service manager missed something or Aston pulled a fast one, by the sound of it.

Kinja'd!!! "WilliamsSW" (williamssw)
12/21/2017 at 13:52, STARS: 0

Awww, shit, that sucks for him. I could see if the update was a month old, but overnight?

TBH I think AM should eat this - all they would have to do is give a few days’ notice before it takes effect.

Kinja'd!!! "WilliamsSW" (williamssw)
12/21/2017 at 13:53, STARS: 7

Yeah - SOMEONE screwed up, and whoever that was, it wasn’t the tech.

Kinja'd!!! "TorqueToYield" (torquetoyield)
12/21/2017 at 13:58, STARS: 2

That’s a good way to lose employees.

Not that scumbag owners care.

Certain people view all employees as replaceable cogs. Especially employees who actually do things. Especially employees who actually do things with their hands.

Kinja'd!!! "OPPOsaurus WRX" (opposaurus)
12/21/2017 at 14:06, STARS: 0

Whats your take on this:

http://oppositelock.kinja.com/i-think-you-have-a-problem-1821502827

Kinja'd!!! "RallyWrench" (rndlitebmw)
12/21/2017 at 14:06, STARS: 1

 

Kinja'd!!!

Kinja'd!!! "Akio Ohtori - RIP Oppo" (akioohtori)
12/21/2017 at 14:11, STARS: 1

Credit travels up, blame travels down.

Kinja'd!!!

Kinja'd!!! "EL_ULY" (uly)
12/21/2017 at 14:11, STARS: 0

No tech here gets a fair wage. Out only service adviser for Aston make $10/hr. We have no 401K or direct deposit for fuck’s sake lol. But like TFritsch says, it wasn’t our problem but those things that should be rare happen way to much because our any of our brand’s HQ’s

Kinja'd!!! "WilliamsSW" (williamssw)
12/21/2017 at 14:13, STARS: 0

Sadly true

Kinja'd!!! "brianbrannon" (brianbrannon)
12/21/2017 at 14:15, STARS: 0

“Fuck you, pay me” is a way too common conversation for techs 

Kinja'd!!! "EL_ULY" (uly)
12/21/2017 at 14:16, STARS: 1

Our owner is a very penny pinching lawyer. We aren’t even allowed to use blue pens for “legal reasons”. This happened to me on a transmission job. Faulty part extended the job to 2 full days but the adviser entered the wrong info on the RO making voiding the claim. I got paid nothing and parts had to internal everything. Plus, it was denied for not having an error spec sheet turned in with the core which A YEAR LATER!!! I found it stapled to the RO. and not turned in by parts.

Kinja'd!!! "EL_ULY" (uly)
12/21/2017 at 14:18, STARS: 0

oh indeed and it’s usually the case, but the owner was not having it at all. Right before xmas too. The tech is probably going to quit

Kinja'd!!! "EL_ULY" (uly)
12/21/2017 at 14:19, STARS: 1

Can’t until the customer takes delivery and signs the repair order. Some things require a pre approval but not on common warranty that Aston already provides as repair Technical Journal.

Kinja'd!!! "RacinBob" (racinbob)
12/21/2017 at 14:19, STARS: 1

Then I feel for the guy. He’s one of the underappreciated, underpaid hard working guys in this world. The older I get, the more I see it and it stinks.

Kinja'd!!! "EL_ULY" (uly)
12/21/2017 at 14:20, STARS: 0

mega lame indeed. We’ve all had that happen. More so here than when I was a tech at Lexus but either way, the warranty clerks work more for the brand instead of trying to help us.

Kinja'd!!! "EL_ULY" (uly)
12/21/2017 at 14:20, STARS: 0

lol right?

Kinja'd!!! "EL_ULY" (uly)
12/21/2017 at 14:22, STARS: 0

This tech is a calm peep. Doesn’t really talk if anything lol.

It seems like every dealer I go to, the warranty clerk (who can do something on their end about these sorts of things) seems to always side with HQ more that their workmates

Kinja'd!!! "RacinBob" (racinbob)
12/21/2017 at 14:23, STARS: 0

It wasn’t clear if it was the tech’s job or the service writer’s job to verify coverage. If he was just given the work and it was somebody’s else’s job to prove authorization, that really stinks to stick it to him.

BTW, I have seen the pay and benefits in large HVAC service. Maybe it’s time to look at another field.

Kinja'd!!! "EL_ULY" (uly)
12/21/2017 at 14:23, STARS: 1

The service manager already tried talking to our rep but the warranty clerk dealt with HQ directly before it could be done. Regional reps from dealer brands are usually forgiving and can get tech and customer issues covered

Kinja'd!!! "EL_ULY" (uly)
12/21/2017 at 14:25, STARS: 1

dealer techs put up with so much after having to be better experts that the manufacturer and deal with crazy customers.

Kinja'd!!! "EL_ULY" (uly)
12/21/2017 at 14:25, STARS: 0

lol indeedy

Kinja'd!!! "EL_ULY" (uly)
12/21/2017 at 14:26, STARS: 0

no, and he has to pay for the parts at warranty price

Kinja'd!!! "EL_ULY" (uly)
12/21/2017 at 14:26, STARS: 0

crazy huh? Just another day round these parts

Kinja'd!!! "WilliamsSW" (williamssw)
12/21/2017 at 14:26, STARS: 0

Yeah, it’s been a while, but in my head, I was thinking that, if the service manager has a good relationship with your regional manager, it ought to get taken care of right then and there - making both the tech and the owner happy.

Sounds kinda to me like the warranty clerk didn’t handle this very well (?)

Kinja'd!!! "EL_ULY" (uly)
12/21/2017 at 14:27, STARS: 0

We honestly do get away with more since it’s a family owned dealer, but that situation left the entire staff bitter and frustrated.

Kinja'd!!! "EL_ULY" (uly)
12/21/2017 at 14:27, STARS: 1

expensive ouch

Kinja'd!!! "RacinBob" (racinbob)
12/21/2017 at 14:28, STARS: 0

Yep, that stinks. If his attitude is what’s mine is mine and what’s yours is negotiable, it’s time to find a better owner or a better job. It’s not like he is paying top $$......

Kinja'd!!! "EL_ULY" (uly)
12/21/2017 at 14:29, STARS: 0

ouch! Must have curb checked hard because V8 Vantage are actually quite strong vehicles unlike the other models. A total rear bushing failure wouldn’t drag it that much

Kinja'd!!! "EL_ULY" (uly)
12/21/2017 at 14:32, STARS: 0

lol so true buddy

Kinja'd!!! "EL_ULY" (uly)
12/21/2017 at 14:33, STARS: 1

Our clerk holds HQ as top priority over her workmates. They can do more than they can to help solve these issues but they don’t.

Kinja'd!!! "WilliamsSW" (williamssw)
12/21/2017 at 14:35, STARS: 0

HQ = AM HQ? That’s crazy - - and that’s not how that’s supposed to work.

Kinja'd!!! "functionoverfashion" (functionoverfashion)
12/21/2017 at 14:36, STARS: 4

I can’t fathom billing a tech for something like this. At the marina where I was a GM, we never, ever considered billing a tech for parts on a job for any reason. Even if a tech was 100% at fault, we’d still pay them for their time; we tracked % of billable hours, and a hard working tech could absorb a few hours of non-billable time here and there and still be within the desired range. BIG PICTURE, PEOPLE!

Kinja'd!!! "EL_ULY" (uly)
12/21/2017 at 14:40, STARS: 0

Indeed. It’s just sort of lame since we deal with high dollar items and any one little mistake could cost so much.

Service advisers’ pay comes almost directly for CSI (Customer Service Index) surveys that customers perform about their experience at the dealer. One adviser at Volvo got 2 back to back bad surveys because some parts arrived late and the customers waited an extra day. Our parts department had no control over those late shipments because their warehouses are being moved around and it messed up delivery dates. The adviser explained it to those customers but they weren’t having it. Those 2 bad reviews are going to honestly cost him about $300 because of how low his avg. dropped.

Kinja'd!!! "EL_ULY" (uly)
12/21/2017 at 14:43, STARS: 1

lol we asked AM HQ the other day for some wiring diagrams for an old DB7 or a Lagonda I don’t remember. Their response after an eternity.... “nope, we don’t have any”

Kinja'd!!! "OPPOsaurus WRX" (opposaurus)
12/21/2017 at 14:45, STARS: 0

Kinja'd!!!

the view from the front, there was no visible damage around the rear, well with the exception of that wheel sticking out

Kinja'd!!! "EL_ULY" (uly)
12/21/2017 at 14:46, STARS: 1

In most cases, they get just billed internally to the department. This time, the owner was just not having it. Not the first time and not the last

Kinja'd!!! "bob and john" (bobandjohn)
12/21/2017 at 14:46, STARS: 1

me thinks warrenty clerk will find a flat tire and need to pay regular prices for it.

Kinja'd!!! "EL_ULY" (uly)
12/21/2017 at 14:47, STARS: 0

pfffttt lol :]

Kinja'd!!! "EL_ULY" (uly)
12/21/2017 at 14:51, STARS: 0

Really reminds me of this, which had the same results. No damage out back but the rear wheel took the impact

Kinja'd!!!

Kinja'd!!! "RallyWrench" (rndlitebmw)
12/21/2017 at 15:06, STARS: 0

Your place and my place sound so similarly lame in different ways. Sorry dude. Top down problems in either case.

Kinja'd!!! "Party-vi" (party-vi)
12/21/2017 at 15:13, STARS: 0

That’s some garbage. I can’t believe the dealership isn’t eating it and spinning it to the customer, “hey this is no longer a warranty claim but we took care of it anyway.”

Kinja'd!!! "Future next gen S2000 owner" (future-next-gen-s2000-owner)
12/21/2017 at 15:14, STARS: 1

If the bulletin is posted and I’m the tech, I’d be telling some people to get bent. Although that probably isn’t the wisest career choice.

Also, the rich person’s logic makes no sense. If Aston isn’t paying for it, he isn’t either, but if Aston is paying for it, he wouldn’t be paying either.

I apparently don’t spend enough time around dealerships as I’ve never heard someone say collect it from the tech.

Kinja'd!!! "RallyWrench" (rndlitebmw)
12/21/2017 at 15:37, STARS: 0

Yeah, it’s never the tech’s job to verify coverage, that should happen on the front end when the office writes the job up. The tech will just get an order with an operation and time paid on it. It does suck that he’s getting boned in it, maybe even illegal.

I understand some HVAC stuff can make good money, same with plumbing. Better than damn near every auto job I know of short of large dealer work. I’ve looked for more specialized work (restoration, very high end specialists, racing) in the field to get out of the office (I was a tech for 17 years first), and the best offers are less than I make running a small indy Euro shop, with even shittier benefits, if any. One world-class restoration outfit straight up offered me $20k less than I make now, with no benefits. The manager said that was more than even he made, and he’s been around forever and knows his shit. I could make more going racing full time, but it would kill my taxes because I’d be contractor, and I’d be away from home for weeks every month.

The auto industry is facing a historic tech shortage because of stuff like this. Ask me, Uly, AMGTech, RustnDust, CaptDale, literally any guy on here who has been in the industry for any length of time, and we would all probably do something else given the chance, at least jump to different part of the industry if not out of it altogether.

Kinja'd!!! "TheRealBicycleBuck" (therealbicyclebuck)
12/21/2017 at 15:53, STARS: 0

He should quit and t hen he should file a report to the local EEOC office for unfair labor practices. He might even consider a trip to small claims court to get paid for the labor.

Kinja'd!!! "EL_ULY" (uly)
12/21/2017 at 16:05, STARS: 0

he wouldn’t win. Our owner is probably the wealthiest and craziest lawyer in TX.

Literally spent $250k on a case that won him $6,000 just to get the W.

Kinja'd!!! "RacinBob" (racinbob)
12/21/2017 at 16:07, STARS: 1

I work for the service side of one of the large heating and air conditioning companies (rhymes with Brain...) and I think you would find pay and conditions a lot better for the same skills and work.

There are plenty of openings for people who can read a schematic, work independently, deal respectfully with customers and show up every day.

Maybe the auto repair business is a lot more cut throat, but docking the tech for other’s mistakes ain’t a way to keep good people.

Kinja'd!!! "EL_ULY" (uly)
12/21/2017 at 16:14, STARS: 0

it’s an odd business. A day never passes by without something similar happening to a tech. Maybe not as drastic, but similar

Kinja'd!!! "EL_ULY" (uly)
12/21/2017 at 16:15, STARS: 0

efforts to just internally charge this could and usually get done, but the owner wasn’t having it today

Kinja'd!!! "EL_ULY" (uly)
12/21/2017 at 16:16, STARS: 0

how so in the independent shop’s case? Always curious about that

Kinja'd!!! "EL_ULY" (uly)
12/21/2017 at 16:19, STARS: 0

ouch. My dad’s been in the commercial a/c biz since 1976. I’ve worked along with him on and off and can verify this indeed.

Kinja'd!!! "Blunion05 drives a pink S2000 (USER WAS BANNED FOR THIS POST)" (6speedhaven)
12/21/2017 at 16:21, STARS: 1

I’m heated af

Kinja'd!!! "EL_ULY" (uly)
12/21/2017 at 16:29, STARS: 0

just another day homie. Dis on da daily. Maybe not as drastic sometimes but it does occur daily in the dealer tech’s world.

How ya been duuude?

Kinja'd!!! "AMGtech - now with more recalls!" (amgtech)
12/21/2017 at 17:15, STARS: 1

I’m actually a rarity. I make good money, decent benefits, have a ton of freedom at my store, and a lot of respect. My management team is fantastic in the service dept. We’ve actually attracted multiple shop foremen from other dealers to just come be normal techs, so they’ve taken “demotions” to be in my shop. We’re loaded with talent right now and every tech we have is paid a fair wage and is happy and gets an annual review with a raise if they haven’t regressed or maxed out. As you can probably imagine, most of our customers love us and we’re usually top 10% in CSI every month.

But if I hadn’t found this store, yeah, I would probably jump shops until either finding a good one like this or leaving the industry altogether.

Kinja'd!!! "AMGtech - now with more recalls!" (amgtech)
12/21/2017 at 17:24, STARS: 1

Pardon my language, but... 

THAT GUY CAN FUCK THE FUCK RIGHT THE FUCK OFF AND GO TO FUCK A CAMEL!

I probably would’ve quit right there. $600 isn’t shit for the shop to absorb, but could destroy an employee’s credit by making him miss bills or have other worse consequences. That is some shady ass fucked up shit. We had a guy break two adblue pumps in a row on one car. They’re $800 each. Shop covered it and only asked him what he was going to do to keep it from happening again.

Kinja'd!!! "WilliamsSW" (williamssw)
12/21/2017 at 17:25, STARS: 0

I’m not sure if I’m surprised by that or not.

Kinja'd!!! "nermal" (nermal)
12/21/2017 at 17:32, STARS: 1

If I were that tech, I would have quit on the spot, then went home and left scathing 0-star reviews on every internet site that I could find - Google, Cars.com, Autotrader, etc.

Then not only would I have not paid the “bill”, but also filed a lawsuit for unpaid time if the dealer tried to withhold $$$ from my final paycheck.

Lastly, after finding a new job at a place that didn’t suck, I’d personally recruit everybody that I knew from the old one. Seriously, Fuck that guy.

Kinja'd!!! "EL_ULY" (uly)
12/21/2017 at 17:38, STARS: 0

maybe not out technical support for North America, I can understand that, but not HQ in Gaydon

Kinja'd!!! "RallyWrench" (rndlitebmw)
12/21/2017 at 17:39, STARS: 1

Not in the same sense as a dealer, but more cultural and procedural problems that stem from ownership in a smaller business environment, I guess. He’s going on 70 and the culture is very much still his, despite the fact that no one else here is older than 38. Smoking in the shop, poor customer service, low tech wages, outdated systems and infrastructure (the only reason we have up to date scanners, a shop management system, etc is because I pushed for them hard), shit benefits, etc. We have to raise hell to change anything. We were still paying for a damn Yellow Pages listing until recently. He still pays for email! We had a DOS computer system until 3 years ago. The place runs much more smoothly when he’s not here. Several clients a week ask me when he’s going to retire and sell to me. But there’s no succession plan, at all. I’ve asked. He’s not a douchebag, I’ve known him my entire life. But it’s time to change.

Kinja'd!!! "EL_ULY" (uly)
12/21/2017 at 17:55, STARS: 1

our owner is honestly probably the wealthiest and most crazy lawyer in TX. Nobody can beat him. he once sent over $200k or something like that to win $6000. Took on Mercedes-Benz’s dealer license rules in Stuttgart and WON! 

Sucky situation

Kinja'd!!! "nermal" (nermal)
12/21/2017 at 18:05, STARS: 0

That doesn’t change anything. The tech should still quit on the spot, zero reason to work for that guy.

Kinja'd!!! "RallyWrench" (rndlitebmw)
12/21/2017 at 18:08, STARS: 0

Yours does sound like a sweet gig now, I remember you venting some frustrations some time back. Very cool to hear about that culture at a dealership, that’s exceptional. Then there’s my local MBZ center, who can’t keep techs or service staff to save their lives. They had a golden boy out there, could have been the face of the department for decades, and they ran him out by asking him to do everything from wrench, act as foreman, write service, and manage the department. The guy there now works 6 12's to wear all the hats until they staff up.

Kinja'd!!! "EL_ULY" (uly)
12/21/2017 at 18:09, STARS: 0

“destroy an employee’s credit by making him miss bills”

dude, we don’t even have direct deposit (because the Russian or China or some shit may hack him). We punch in old school and get old school checks. When does he start signing our checks?......... at exactly 5pm on purpose because that’s when that specific odd ball bank closes.

Usually we put stuff like this on an internal line or shop ticket. He was just not having it that day. The guy is properly bonkers. Fought tooth and nail and WON against Mercedes-Benz in Stuttgart so that we would have to sell vans, Smart or redu the floor plan/uniform shop. Aston NA HQ absolutely hates out shop and VCNA want to shut us down but he always fights and wins against them somehow.

We had a company bbq today which we all chipped in to have. He offered to pay at first. Maybe because he recently relieved a small (to him) $97,000,000+ payment for the Ship Channel land he owns. Total cost of the meat was about $400 and another $150 for random extra stuff like veggies, bread and drinks/water.

“so....about $600? Oh no, that’s way too much. I already gave you all your $25 bonus. If you all want to do this you can, but don’t expect me to reimburse you all.”

Guess who was the first in line to get a plate?

Kinja'd!!! "EL_ULY" (uly)
12/21/2017 at 18:15, STARS: 0

we’ll see tomorrow if he shows up

Kinja'd!!! "EL_ULY" (uly)
12/21/2017 at 18:18, STARS: 0

Like I told AMGTech:

dude, we don’t even have direct deposit (because the Russian or China or some shit may hack him). We punch in old school and get old school checks. When does he start signing our checks?......... at exactly 5pm on purpose because that’s when that specific odd ball bank closes.

We had a company bbq today which we all chipped in to have. He offered to pay at first. Maybe because he recently relieved a small (to him) $97,000,000+ payment for the Ship Channel land he owns. Total cost of the meat was about $400 and another $150 for random extra stuff like veggies, bread and drinks/water.

“so....about $600? Oh no, that’s way too much. I already gave you all your $25 bonus. If you all want to do this you can, but don’t expect me to reimburse you all.”

Guess who was the first in line to get a plate?

Kinja'd!!! "CaptDale - is secretly British" (captdale)
12/21/2017 at 18:19, STARS: 0

Fuck that guy! We are owned by two people, but if the tech wasn’t given the right info and the service writer didn’t check coverage before approving the job, the service would eat the job, but the tech does get paid and the parts get paid for. How is it the tech’s job to check for warranty coverage?!

Kinja'd!!! "EL_ULY" (uly)
12/21/2017 at 18:33, STARS: 0

exactly, or if all else fails, the regional rep would take care of it. That warranty clerk has 100% loyalty to the brands, not us

Kinja'd!!! "CaptDale - is secretly British" (captdale)
12/21/2017 at 18:49, STARS: 0

Your warranty clerk is a bitch. Ours could just wants all the paperwork filled out properly. Either way if warranty won’t cover it and the customer was promised coverage, either the service dept would cover it or try to get partial coverage from the manufacture. Your owner is a dick.

Kinja'd!!! "EL_ULY" (uly)
12/21/2017 at 18:51, STARS: 0

in a nutshell. There to make sure that they don’t lose a penny and fuck us over with any little detail

Kinja'd!!! "AMGtech - now with more recalls!" (amgtech)
12/21/2017 at 19:05, STARS: 0

There was a rough year in there, but that idiot manager was fired, and the right people were promoted. Our GM has our backs, listens to anything any employee has to say, and genuinely respects us all. He may not do something about every little thing, but he will give you a damn good, and legitimate, reason for it. The cherry on top? His numbers are always awesome and corporate loves him, so he’s not going anywhere unless he wants to.

Kinja'd!!! "AMGtech - now with more recalls!" (amgtech)
12/21/2017 at 19:09, STARS: 1

Fuck that guy. He’s more out of touch than the orange menace. Honestly, the tech shortage is my favorite thing ever. It gives us all so much freedom to go anywhere, get any job in a heartbeat. We just have to have the balls to make that change.

Kinja'd!!! "Blunion05 drives a pink S2000 (USER WAS BANNED FOR THIS POST)" (6speedhaven)
12/21/2017 at 19:49, STARS: 0

I’ve been good, just busy doing my own thing nowadays :D and being anti-social haha

Kinja'd!!! "EL_ULY" (uly)
12/21/2017 at 21:16, STARS: 0

Lol cool cool. If you ever wanna hang or go to c&c and lol at exotics, let know

Kinja'd!!! "EL_ULY" (uly)
12/21/2017 at 21:20, STARS: 0

100% truth!

Kinja'd!!! "Blunion05 drives a pink S2000 (USER WAS BANNED FOR THIS POST)" (6speedhaven)
12/21/2017 at 23:01, STARS: 0

But I thought you work on Saturday mornings?

Kinja'd!!! "EL_ULY" (uly)
12/22/2017 at 09:02, STARS: 0

recently upgraded to every other Saturday and maybe soon no Saturdays at all. My wife works all day on the weekends so that’s also a mini bonus? lol

Kinja'd!!! "Blunion05 drives a pink S2000 (USER WAS BANNED FOR THIS POST)" (6speedhaven)
12/22/2017 at 16:41, STARS: 1

That will be nice. I’ve found it hard to justify going to coffee and cars the past two years. There’s too many people and just staring at the cars is really...meh.

It’s not that the cars aren’t cool, or even visiting the event to check them out is lame, it’s just that...the cars are in parking lots. Doing nothing, I’d much rather see them in the wild, being used as actual cars rather than showpieces. I would rather spot the cars at a grocery store or a huge superstore then go to see them where they’re purposely parked for people to view them.

Kinja'd!!! "EL_ULY" (uly)
12/22/2017 at 16:58, STARS: 0

LOL 100% agree. I’ll figure something out

Kinja'd!!! "Recovering Gaijin" (toxrensem)
01/12/2018 at 22:32, STARS: 0

I’m in commercial HVAC and business is booming. Take some night courses( and go heavy on electrical/electronics so you can move into controls as you age ) and come on over. Not >quite< as in-demand as nurses, but you can get a job just about any where.

ETA: sorry; replied to wrong person