Lyft is making me bug out over notifications

Kinja'd!!! by "Textured Soy Protein" (texturedsoyprotein)
Published 12/07/2017 at 10:14

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STARS: 2


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I hate notification spam on my phone. If an app ever pushes me some kind of random spam notification for a deal, or the NBC Sports app once again turns notifications about goddamn soccer back on after the app updates itself, I get pissed. Now Lyft is making me pissed.

A while back, after all of Uber’s corporate shenanigans, I decided I’d try Lyft instead. Lesser of two evils, blah blah blah. I don’t use any of these services very often. But lately I started getting spam notifications from Lyft for random promos.

Many apps let you turn off some but not all of their notifications, so I tried to find that in the Lyft settings. But Lyft has no notification settings in the app. There’s a notifications section, but this just displays all the same deals the app has been spamming me with.

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I tried to figure out if maybe there was something I was missing, and started googling for answers. Lyft’s twitter account repeatedly tells people if they want to disable notifications, to do so through the Android notifications settings.

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There were a bunch of replies to this tweet, and the official Lyft response was “we will forward this feedback to our team for future consideration.” Seeing as they’ve been saying that for at least a couple years now, I’m pretty sure they have already considered the feedback, and don’t want to give users the ability to turn off deal notifications.

Goddammit Lyft, I only use your service every once in a long while because I usually drive myself around in my car that I own! I want your app to lay dormant on my phone and then work properly without me having to remember to go into the Android notifications settings to temporarily re-enable notifications that I blocked to avoid your shitty notification spam.

Come on Lyft, don’t make me have to resort to this bullshit:

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Replies (7)

Kinja'd!!! "E90M3" (e90m3)
12/07/2017 at 10:20, STARS: 3

Can you not turn off notifications on your phone for a specific app?

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Kinja'd!!! "Textured Soy Protein" (texturedsoyprotein)
12/07/2017 at 10:24, STARS: 3

Yes, Android allows you to block apps from sending notifications. The problem with that is it blocks all notifications from the app. I want to choose which notifications I receive. When you request a ride in Lyft you get notifications like your car is on the way, your car has arrived, etc. I want those notifications, not the deals. But Lyft has no settings in the app itself to disable certain notifications. Many other apps do have this functionality. For example, here’s Amazon:

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Kinja'd!!! "cbell04" (cbell04)
12/07/2017 at 10:29, STARS: 1

I turn mine off through android just like they are saying to but then the android is also blocking useful notifications like your car has arrived type messages so I only toggle it on when I’m actually using it. Kind of a pain but I already do this for a few other so it only takes a second once your used to it. 

Kinja'd!!! "haveacarortwoorthree2" (haveacarortwoorthree2)
12/07/2017 at 10:29, STARS: 1

I downloaded Lyft at one point. After multiple emails, texts, and notifications in the 24 hours after downloading it, I deleted it. Say what you want about Uber, but I’ve never had those issues.

Kinja'd!!! "Textured Soy Protein" (texturedsoyprotein)
12/07/2017 at 10:33, STARS: 0

Yeah, that’s the only solution but I wish it weren’t.

Kinja'd!!! "E90M3" (e90m3)
12/07/2017 at 10:35, STARS: 0

I guess the fix is to either to delete the app or only turn on notifications when you’re using it.

They actually haven’t sent me many notifications at all, the occasional notification that I’ve got a discount, but that’s like once every 4 months.

Kinja'd!!! "Textured Soy Protein" (texturedsoyprotein)
12/07/2017 at 10:37, STARS: 0

Yes, I know how to deal with it. I’m just complaining that Lyft doesn’t have a granular notifications menu like Amazon and so many other apps.