by "Svend" (svend)
Published 12/01/2017 at 08:31
by "Svend" (svend)
Published 12/01/2017 at 08:31
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STARS: 1
Last night I started an update at 7:30pm, at 12:20pm today it was still doing the wheel of death.
Looked online for solutions and a guy at Microsoft suggested doing a forced shutdown if it had gone on for more than four or five hours.
Well I plucked up the courage to do it (I’m no technophobe but I don’t know a lot about computers), it restarted looking for the installation, then found it at 30%, so one hour later it went from forced shutdown to updated and installed.
All of last night I was using mu Blackberry’s for internet access for news, forums and replying.
"Tripper" (tripe46)
12/01/2017 at 08:44, STARS: 1
Four or five hours!? If a win 10 update hangs for more than 15-20 minutes, I do a hard shut haha. Glad you’re up and running.
"Svend" (svend)
12/01/2017 at 09:08, STARS: 1
I thought it would take an hour or two tops, but the black screen came about half an hour in and the wheel of death kept going round and round.
I was scared to do a forced shut down in case it corrupted anything and I borked the computer.
I think the Microsoft Q&A guy was playing it safe with the recommendation.
I got to use my Blackberry KeyOne a little more and get used to it. I don’t use it as my main mobile yet (that is still the Blackberry Classic) as I can’t figure out how to activate the cursor so I’m having to expand and then click on the icon to open stuff.
I’ll get there, sooner or later.
"DucST3-Red-1Liter-Standing-By" (ducst3-red-1liter-standing-by)
12/01/2017 at 10:49, STARS: 1
If its still stuck, you can download the updates from Microsoft’s website, circumventing the update app
"Svend" (svend)
12/01/2017 at 10:52, STARS: 1
I bit the bullet and did a forced shut down which paid off.
I usually do my updates via my anti virus provider as they search for all the things it needs, this one came up from Microsoft and I let it run. Big error on my part.