by "ttyymmnn" (ttyymmnn)
Published 11/28/2017 at 16:49
by "ttyymmnn" (ttyymmnn)
Published 11/28/2017 at 16:49
No Tags
STARS: 9
No. I don’t know what your iCloud password is.
"E90M3" (e90m3)
11/28/2017 at 16:52, STARS: 3
My mom, at times, has difficulty with her iPhone. Mom, you raised three kids and have a computer science degree from Virginia Tech, you should be able to work an iPhone.
"WilliamsSW" (williamssw)
11/28/2017 at 16:52, STARS: 1
“Can’t you just look it up on the internets?”
Probably...
"RamblinRover Luxury-Yacht" (ramblininexile)
11/28/2017 at 16:54, STARS: 2
So, what, iCloud is hard to hack now?
"E90M3" (e90m3)
11/28/2017 at 16:54, STARS: 2
I stopped remembering my passwords years ago and just download torrents of hacked data. I’m sure my credentials will be in there somewhere, keeps me from having to remember.
"ttyymmnn" (ttyymmnn)
11/28/2017 at 16:55, STARS: 3
It doesn’t help that we’re on different operating systems. My step-mom I can work with, but my father is hopeless. I’ve been explaining how to “get pictures into the computer” for years.
"For Sweden" (rallybeetle)
11/28/2017 at 16:55, STARS: 2
Virginia Tech
"RallyDarkstrike - Fan of 2-cyl FIATs, Eastern Bloc & Kei cars" (rallydarkstrike)
11/28/2017 at 16:58, STARS: 3
I have remote access set up for mom’s laptop so I can log in from wherever I am and sort it out. I am home most evenings though, so I haven’t had to use it in earnest since University...
"ttyymmnn" (ttyymmnn)
11/28/2017 at 17:00, STARS: 4
I have used TeamViewer in the past with good success. The trouble is teaching them to use it. They probably have to download and install it, and that’s like delivering a baby over the phone.
"WilliamsSW" (williamssw)
11/28/2017 at 17:00, STARS: 1
So much more convenient that way tbh
"WilliamsSW" (williamssw)
11/28/2017 at 17:03, STARS: 2
I try to be strategically incompetent in that area, so I’m not the person they go to with questions. Luckily, both my mom and dad are decent enough with computers that they don’t need my help anyways.
"RallyDarkstrike - Fan of 2-cyl FIATs, Eastern Bloc & Kei cars" (rallydarkstrike)
11/28/2017 at 17:12, STARS: 1
Yeah, I’ve used RDP and VNC in the past - they were alway enabled and securely set up through my router, so I could connect on a whim with no input required on mom’s end....no need to explain anything that way!
"Textured Soy Protein" (texturedsoyprotein)
11/28/2017 at 17:20, STARS: 1
We considered getting my mother-in-law a cheap Android tablet, because she’s been kinda intrigued by my wife’s tablet when we visit her. We decided not to do it because that would be yet another device I’d end up having to support.
She had an ancient Windows XP desktop that sounded like a vacuum cleaner, which I had wanted her to replace with a Chromebase all-in-one, so I’d have to do less disk defragging and malware removing when visiting her.
But I made the mistake of telling her there was a newer, better Chromebase coming out in a couple months. Before the new one came out, she bought some Windows 7 desktop from some kind of local computer guy in her small town. So I still have the pleasure of maintaining a Windows machine for her.
"ttyymmnn" (ttyymmnn)
11/28/2017 at 17:23, STARS: 1
If my parents didn’t live halfway across the country, it would be much easier. I’d visit on a regular basis and keep them up and running. But introducing any new tech is always a bad idea. My dad is 77, after all.
"Decay buys too many beaters" (decay)
11/28/2017 at 17:35, STARS: 1
I helped my dad replace his Samsung Galaxy S3 over thanksgiving break... and his 11 year old wifi router... :/
He tends to keep things until they physically break, and ask for support when things slow down. My new policy is to help for 3 years, then only advise that is is time for replacement when it comes to consumer electronics.
"Rusty Vandura - www.tinyurl.com/keepoppo" (rustyvandura)
11/28/2017 at 17:46, STARS: 0
Send her to Mr. Local Computer Guy for support?
Buy her a Chromebook and inherit her PC?
Chromebooks are terrific for the mature generation.
"McMike" (mcmike)
11/28/2017 at 19:05, STARS: 0
(sigh)
Mom came to me six months ago to tell me her ISP was terminating their email service. (good, I hate ISP email) I had already reserved her one years earlier at outlook.com for when she needed it.
The email she got about the termination of services told her that she had until Friday to figure out what she wanted to do. Of course the answer was, “Months” when I asked her how long she had been getting these notices.
OMG, the hassle to get her Apple ID reset just about killed me. My sister set it up, and she couldn’t remember what it was. There was no grace period to straddle both addresses, so we had to knock everything out in a few days.
Her passwords are here. I have them, and I manage them. They are complex, they are safe, she will call me from time to time for them, and it’s better this way.
"gmporschenut also a fan of hondas" (gmporschenut)
11/28/2017 at 20:30, STARS: 0
"TomServo (Resides on the Satellite of Love)" (mk7silkblue)
11/28/2017 at 20:52, STARS: 1
My maternal grandma can’t figure out how to charge her jitterbug. My paternal grandpa on the other hand (who is 78)vhas an IPhone X, dash cams, curved TVs, fancy telescopes and an iPad Pro.
"ttyymmnn" (ttyymmnn)
11/28/2017 at 21:56, STARS: 0
My parents keep all their passwords on a sheet of paper next to the computer. All of them. Banks, credit cards, you name it. I have told them numerous times that if anybody were to break into the house they’d have the keys to the kingdom. I suggested they put them all in a password protected Word document, but that’s just another password for them to remember.
"smobgirl" (smobgirl)
11/29/2017 at 01:02, STARS: 1
This sounds like me remotely trying to troubleshoot my mom’s Mac. No, I don’t know what you clicked, and I don’t know how to uninstall it either.
"smobgirl" (smobgirl)
11/29/2017 at 01:08, STARS: 0
I’m laughing at the 11-year-old router...because I use an Apple AirPort I’ve had since probably 2007.
"pip bip - choose Corrour" (hhgttg69)
11/29/2017 at 05:06, STARS: 1
my mum can’t operate a mobile phone and is clueless about computers
"McMike" (mcmike)
11/29/2017 at 06:24, STARS: 1
“Cant’ we just password protect the sheet of paper?” LOL
I do this to my Mom’s router. All the login information is on a post-it note on the side of it. That way guests can just walk right up to it and get the credentials.
Safe? No. But if anyone has broken in, they are.. well.. already in and can use Ethernet if they want to steal recipes and photos of the grandchildren. :)
"functionoverfashion" (functionoverfashion)
11/29/2017 at 10:47, STARS: 0
I had a lengthy conversation the other day about a message my father received when logging in to a Google account, asking him to update his recovery information.
“If I ignore it, how long will it be before I am able to do this again?”
You can do it any time, don’t worry.
“But where would I do that?... In the settings on my ipad?”
“Is there any chance that this would affect my ability to access my account with my current password?”
My father also still uses his ISP email, and constantly complains that messages don’t always come in/go out when he’s in different locations like the coffee shop, or whatever. He has a gmail address, too. “But everyone already knows my other one.”
"ttyymmnn" (ttyymmnn)
11/29/2017 at 10:49, STARS: 0
I am still clinging doggedly to my original ISP email address. I understand that it doesn’t matter, that nobody cares, and it’s problematic. But I like the address, it’s the one I’ve had for 20 years, and I can’t use the same one with gmail. So I can understand the comfort level that comes with familiarity, even if such familiarity has issues.