Another parts department story, people are insane

Kinja'd!!! by "Dave the car guy , still here" (a3dave)
Published 11/03/2017 at 19:53

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STARS: 5


Today I had a customer get mad at me, cuss and hang up. The reason was he wanted a key cut for his truck (maybe not his) from the VIN. I told him we required a title or current vehicle registration and a drivers license for verification. He got pissed then said he had lost his drivers license and couldn’t supply one. He said he would just come up and bring me the title. He started to try and negotiate me cutting a key without any ID. I told him it was not a flexible requirement and that without one to prove he was the owner I couldn’t make him a key. Thats when he hung up on me after becoming livid and calling me some choice names. Here is a nice unstolen Chevy Pickup for your viewing.

I didn’t get to say have a nice weekend.

 

 

Kinja'd!!!


Replies (32)

Kinja'd!!! "John Norris (AngryDrifter)" (angrydrifter)
11/03/2017 at 20:01, STARS: 1

For us older folks you used to be able to get a key copied without having anything other than the key. I was a little annoyed when I learned what is now required. It took me two trips for what used to take one. Of course it’s not the parts department’s fault, nor the greater company or corporation that established the policy. It’s their response to dishonest people doing dishonest things, and then victims trying to hold deep pockets companies accountable for victims keys getting into the wrong hands.

It’s just a shame the impacts on all of us from a few criminals and resulting follow up legal action.

Kinja'd!!! "CaptDale - is secretly British" (captdale)
11/03/2017 at 20:04, STARS: 1

Fuck dude! I feel your pain there. We get those people so often. The worst is when they don’t have current registration (we don’t use the title cause those can be held onto) and tell them to go to the DMV. Most people are fine about it, but some are just terrible!

Do you ever have to deal with company vehicles? Cause when we tell them we need the owner, their DL, the vehicle’s current registration, and then the business license to connect the owner and the car under the business’s name it is like the person can’t understand why. They try to negotiate using business cards etc. it’s like no.

The manufacture logs each time we look up a key code. That shit isn’t going to be our fault. I wish people would just calm down and thing sometimes.

Kinja'd!!! "Chariotoflove" (chariotoflove)
11/03/2017 at 20:05, STARS: 0

Yep, in the old days before chips, you just went to the hardware store with your key and had a duplicate made.

Kinja'd!!! "Chariotoflove" (chariotoflove)
11/03/2017 at 20:05, STARS: 1

Prolly not his car.

Kinja'd!!! "TheRealBicycleBuck" (therealbicyclebuck)
11/03/2017 at 20:07, STARS: 1

No kidding. Have you tried to buy a box of Sudafed lately? You have to walk into the store (no drive-through allowed), ask for it at the pharmacy counter, hand over ID, and sign away your rights before they will take your money.

Kinja'd!!! "Dave the car guy , still here" (a3dave)
11/03/2017 at 20:11, STARS: 2

I’m 62. It became a legal requirement for most dealerships about 30 years ago to require proof of ownership. I sign off on a web page every time I access a key code. The disclaimer says I can be hauled into court essentially if a vehicle is stolen. What bothers me is that I do everything legally on my end and might get dragged into court if a vehicle is taken at any time close to when I accessed the key information.

We used to supply a roadside assistance key service to our customers. I once went to deliver one and found myself in the middle of a domestic dispute. The husband and wife were both grabbing for the key through my window. I somehow tossed the key between them into a field. I drove away as they both wrestled for the key in the weeds. We told the roadside department that we would no longer supply any form of roadside services because that was our fourth or fifth bad experience in only 6 months. That was 20 years ago and things have become much worse. The few have ruined it for the many.

I hate my job some days.

Kinja'd!!! "ranwhenparked" (ranwhenparked)
11/03/2017 at 20:13, STARS: 1

Yeah, and if you do it too many times, they tape your picture up in the back and refuse to sell to you.

Kinja'd!!! "Urambo Tauro" (urambotauro)
11/03/2017 at 20:14, STARS: 3

HOW DARE YOU SUGGEST THAT WHARRGARBL I WANNA SPEAK TO A MANAGER

Kinja'd!!! "DipodomysDeserti" (dipodomysdeserti)
11/03/2017 at 20:14, STARS: 0

The trick is to take a chipped key and secure it to the inside of your steering column, then you just need a normal non chipped key to start the car. Get a half dozen regular keys made in case you lose one. You can cut the actual key portion off the hidden chipped key to prevent potential car thieves from starting the car if they happen to find the chipped key.

Kinja'd!!! "ranwhenparked" (ranwhenparked)
11/03/2017 at 20:15, STARS: 1

If I lost my drivers license, I would think going to the DMV right away to replace it would be a higher priority than getting a key cut. I mean, how’s he planning to buy spray paint, check into a hotel, get on an airplane, purchase alcohol or tobacco, rent a floor buffer, etc, etc. When you think about how many times a week you have to take that thing out of your wallet, you can start to realize how crippling it would be to lose it.

Kinja'd!!! "AestheticsInMotion" (aestheticsinmotion)
11/03/2017 at 20:17, STARS: 1

I took my Miata key to a local locksmith and had four copies made at about three dollars each, no paperwork needed. 08 outback? $200 for a single copy and needed license and title.

Old cars are nice

Kinja'd!!! "Dave the car guy , still here" (a3dave)
11/03/2017 at 20:19, STARS: 4

Been there done that too. Company owners really get pissed. I always want to say “Don’t be mad at me, I wasn’t the one who lost your keys”.

Kinja'd!!! "AestheticsInMotion" (aestheticsinmotion)
11/03/2017 at 20:24, STARS: 2

Thank God you can order a replacement online. If I had had to walk into a dmv and wait around for three hours the one time my wallet was stolen I probably would have gone without a license

Kinja'd!!! "CaptDale - is secretly British" (captdale)
11/03/2017 at 20:24, STARS: 1

Seriously. Like do a better job at keeping them!

And then they goff at the prices. BITCH HAVE YOU SEEN ALL THE CRAP THAT KEY DOES NOW?! It has proximity and remote start, opens the tailgate, and is wrapped in leather and chrome with a hidden key you didn’t know was there because you didn’t read your owner’s manual.... Then the car needs to be programmed to know the key. Sorry you didn’t buy an 80's GM vehicle with two $8 metal keys... You want the convenience then you pay!

Kinja'd!!! "Urambo Tauro" (urambotauro)
11/03/2017 at 20:27, STARS: 7

Let’s pretend that he actually owns the truck in question. If he just misplaced his license, then he can hitch a ride to the DMV and they’ll take care of that for him. But if “lost” means that it got taken away, then he’s probably the type of driver who shouldn’t have access to car keys anyway.

Well, good thing he phoned ahead.

Kinja'd!!! "Dave the car guy , still here" (a3dave)
11/03/2017 at 20:28, STARS: 3

I need to copy what you just posted and put it on a card to hand the asshole customers when they go ballistic :)

Kinja'd!!! "Dave the car guy , still here" (a3dave)
11/03/2017 at 20:32, STARS: 1

Yes I’ve had those too. The best is the guy that has no license because he is a drunk. Those type have showed up half blitzed and cussed at me in person. Some time ago I had to threaten to call the police to have one removed from the premises.

Kinja'd!!! "DC3 LS, will be perpetually replacing cars until the end of time" (dc3ls-)
11/03/2017 at 20:52, STARS: 0

There was something absurd I had to show ID to buy at Wal-Mart to buy. I don’t know what it was, because at the time I just figured I also grabbed some beer. But then when they were done checking everything, I hadn’t bought any beer.

Kinja'd!!! "benjrblant" (benjblant)
11/03/2017 at 20:57, STARS: 1

Definitely an unpleasant situation, but glad you held your ground. Thanks for (potentially) not helping someone steal a car.

Kinja'd!!! "BigBlock440" (440-4bbl)
11/03/2017 at 21:39, STARS: 0

how’s he planning to buy spray paint, check into a hotel, get on an airplane, purchase alcohol or tobacco, rent a floor buffer, 

Easy, he’s not planning on traveling or renting a floor buffer, and old enough that nobody asks when he buys paint or ATF without F. I rarely get asked to see ID when purchasing any of those things anymore, it really only matters in your early 20's.

Kinja'd!!! "BaconSandwich is tasty." (baconsandwich)
11/03/2017 at 21:42, STARS: 1

I suppose the police couldn’t be bothered to follow up on something like that?

In a local Facebook group, two people reported having their trucks stolen over the last 48 hours. One guy had video of the two guys stealing his.

Kinja'd!!! "ranwhenparked" (ranwhenparked)
11/03/2017 at 21:46, STARS: 0

I’m in my early 30s and get carded all the damn time. I kind of celebrate when I don’t.

Besides, a lot of places these days have a policy that they HAVE to scan your ID every time you buy alcohol or tobacco, even if you’re 80.

Kinja'd!!! "Dave the car guy , still here" (a3dave)
11/03/2017 at 21:53, STARS: 1

Most departments will think you’re a kook if you tried to report something like this. God forbid anybody trying to prevent crimes. The locals in my area haven’t prevented several sets of tires being stolen from new trucks and our management haven’t fixed the blind spots between the security cameras. I guess everyone is too busy to listen to the average guy. We parts guys don’t know anything we’re just like techs who dealership management also think are brainless dolts. Can anyone sense the apathy of our government and employers when it boils down to listening to somebody? BTDT too many times to care myself these days. I just need to work a few more years and then somebody else can knock their head against the wall when nobody pays attention to your logic.

Kinja'd!!! "TheRealBicycleBuck" (therealbicyclebuck)
11/03/2017 at 22:33, STARS: 0

Here in Louisiana, every transaction has to be entered into a database. Buy too much and NONE of the pharmacies will sell it to you.

Kinja'd!!! "functionoverfashion" (functionoverfashion)
11/03/2017 at 22:46, STARS: 0

While I agree with your point, I don’t think I’ve taken my license out of my wallet since June, no joke. I don’t get carded for anything locally...

Kinja'd!!! "Chariotoflove" (chariotoflove)
11/03/2017 at 23:01, STARS: 0

Indeed.

Kinja'd!!! "Chariotoflove" (chariotoflove)
11/03/2017 at 23:03, STARS: 0

Never thought of that. Then again, I never needed to.

Kinja'd!!! "AestheticsInMotion" (aestheticsinmotion)
11/03/2017 at 23:14, STARS: 1

This is genius

Kinja'd!!! "CaptDale - is secretly British" (captdale)
11/04/2017 at 11:14, STARS: 0

Please do XD

Kinja'd!!! "ateamfan42" (ateamfan42)
11/06/2017 at 15:11, STARS: 0

Yeah, and if you do it too many times, they tape your picture up in the back and refuse to sell to you.

The workaround for that if you need a lot more decongestant than the average person is to get a prescription from your doctor.

Yes, it is silly to have to get a prescription for what used to be an over-the-counter medication, but you can thank the chemical geniuses that figured out they could cook it into meth for that.

Kinja'd!!! "ateamfan42" (ateamfan42)
11/06/2017 at 15:14, STARS: 1

And then they goff at the prices. BITCH HAVE YOU SEEN ALL THE CRAP THAT KEY DOES NOW?! It has proximity and remote start, opens the tailgate, and is wrapped in leather and chrome with a hidden key you didn’t know was there because you didn’t read your owner’s manual.... Then the car needs to be programmed to know the key. Sorry you didn’t buy an 80's GM vehicle with two $8 metal keys... You want the convenience then you pay!

To be fair, it isn’t like the basic metal keys are an option for any customer any more. Everything these days has keyless entry and immobilizer codes. Even if someone doesn’t want those features they have no choice.

Kinja'd!!! "CaptDale - is secretly British" (captdale)
11/06/2017 at 16:13, STARS: 0

Sure, you could buy a cheap Hyundai