Dodgy dealership?

Kinja'd!!! by "whatuptkhere" (whatuptkhere)
Published 10/15/2017 at 21:28

Tags: dealership ; australia
STARS: 0


Sunday, I went with a friend to check out a used car at a dealership in the city. They’re attached to the new car dealer, and we got a good price worked out with a fair value on the trade in. I advised my friend to get their own finance rather than risk getting screwed by the dealership on that.

Salesman seemed pretty on the level, and it all went well. Called them back after checking out some other cars and told them my friend would sign the papers Monday morning.

My friend went in by themselves, and the salesman said “great, I’ll just run this past the manager!” and then came back and said that they’d actually spent a lot of money on parts servicing the car, like brakes and so on, and they could still do the same price, but they’d have to waive the standard (by law) 3 month warranty.

My friend signed but rang me to check if this was “normal”. I advised them that it’s a big red flag - the standard warranty shouldn’t cost the dealer anything if the car is in good condition.

I rang the dealer to enquire as to the situation, and they said that “since there’s no margin on the car, we had to waive the warranty”. I countered that this sounded ridiculous because waiving a warranty doesn’t suddenly put money back in their pocket. They didn’t really have a good answer for that.

I’ve told my friend to run away completely since they’re in the cooling-off period, but they might still take it if the dealer will go back and provide the standard 3 month warranty.

Am I crazy or am I right to think this dealership is acting suspiciously?


Replies (8)

Kinja'd!!! "MM54" (mm54mk2)
10/15/2017 at 21:37, STARS: 15

“We just fixed some stuff so there’s no warranty” sounds to me like “while we were fixing some things we found a lot of other problems which repairs for would outvalue the car”

Kinja'd!!! "functionoverfashion" (functionoverfashion)
10/15/2017 at 21:40, STARS: 0

That’s suspect. A place I buy cars from fixes lots of stuff on their used cars, so that they can offer a warranty that they rarely have to deal with. It’s even gotten longer over the years, as they fix more things and make you even less likely to be upset with them when something eventually breaks.

Kinja'd!!! "pip bip - choose Corrour" (hhgttg69)
10/15/2017 at 22:16, STARS: 0

Seems dodgy to me

Runaway

Kinja'd!!! "Dr. Zoidberg - RIP Oppo" (thetomselleck)
10/15/2017 at 22:35, STARS: 1

Nah, it’s shady. Considering there was a sort of handshake agreement, until your friend came - alone - to do final signing, but the terms suddenly change. Hmm.

Kinja'd!!! "TractorPillow" (tractorpillow)
10/15/2017 at 22:48, STARS: 1

Yep, run away. Any changing of terms is reason to split. It’s a used car, and probably no unicorn, so I’d advise him to just keep on looking.

Kinja'd!!! "Chariotoflove" (chariotoflove)
10/15/2017 at 23:12, STARS: 0

Run away. Even if they go back and restore the warranty. Just no.

Kinja'd!!! "AMGtech - now with more recalls!" (amgtech)
10/15/2017 at 23:13, STARS: 1

The only way I’d still get it is with at least a three month warranty and a third party PPI the the seller pays for. That move is shady AF and they’ve got to make up for it to keep the sale.

Kinja'd!!! "whatuptkhere" (whatuptkhere)
10/17/2017 at 21:27, STARS: 0

Thanks for all the feedback Oppo. Helped confirm my own misgivings.

My friend nope’d out of the deal in the cooling off period, and we’re all clear.

Bullet dodged, I feel.