So a guy called the store the other day.

Kinja'd!!! by "TheHondaBro" (wwaveform)
Published 10/09/2017 at 01:51

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STARS: 4


Here’s how the conversation went down:

Dude: “I’m buying a... 1998... BMW... 318... ti.”

Me: “Okay, what parts are you looking for?”

Dude: “Everything.”

Me: “...Everything?”

Dude: “Yes. It has 175,000 miles, pretend nothing has been done to it.”

Me: “Uh sir, ‘everything’ is a little broad...”

Dude: “Yeah I know.”

Me: “Okay if you’d like to narrow it down for me-”

Dude: “Everything.”

Me: ...

Dude: “What would you do to a car that’s had nothing done in 175,000 miles?”

Light it on fire?

Dude: “Okay, let’s start with spark plugs”

Me: “Sure thing. Are you looking for iridium, platinum, or copper-”

Dude: “Then look up an air filter, cabin air filter, oil filter, transmission filter, brake rotors, brake pads, oil, transmission fluid, power steering fluid, and brake fluid. Tell me if you have any of those in stock.”

Me: “Okay let me look those up for you.” *spends a long time locating all those parts in the parts system*

Me: “Okay so you’re looking for *lists all parts*, correct?”

Dude: “No, I’m looking for everything. ”

At this point I want to ask him if he wants a new clutch, transmission, engine block, pistons, etc.

Me: “Okay, such as-”

Dude: “You know, let me come up with a list and then call you back.”

Me: “That would be great”

He hangs up, never calls back.

The joys of working at an auto parts store.


Replies (19)

Kinja'd!!! "AestheticsInMotion" (aestheticsinmotion)
10/09/2017 at 02:04, STARS: 6

“hi, I have a 95 Mazda Miata and I’m wondering if you have any butfors in stock?”

Kinja'd!!! "TheHondaBro" (wwaveform)
10/09/2017 at 02:08, STARS: 1

“Any what?”

Kinja'd!!! "Tristan" (casselts)
10/09/2017 at 02:19, STARS: 16

Precisely why I could never, EVER, under any circumstances work in a parts store.

“I need a part for a Chevy.”

“What kind of Chevy?”

“It’s a red Chevy.”

Aaaaaaaaand I’m in prison for murder.

Also, I briefly owned a 318ti. It needed everything.

Kinja'd!!! "TheHondaBro" (wwaveform)
10/09/2017 at 02:33, STARS: 0

I’ve had people ask for parts and give me the make and engine size in cubic inches (Chevy 350, etc). Since our parts system goes by year make model, I have to play a guessing game just so I can find the right engine.

Oh yeah, there was that one guy who didn’t know if his car was a Civic or an Accord. That was fun. He asked if a picture would help. (It was an Accord)

Kinja'd!!! "promoted by the color red" (whenindoubtflatout)
10/09/2017 at 02:40, STARS: 1

That’s pretty much how the car buying process works for my friends:

“I want a blue car that’s under $20,000"

996-era 911 it is!

Kinja'd!!! "V8VespaStoppie" (v8vespastoppie)
10/09/2017 at 02:44, STARS: 0

Is the title a Letter Kenny reference? Sound like an intro story. If he does come back I am guessing it will be around 1200 to 1600 in total.

Kinja'd!!! "Wagon Guy drives a Boostang" (gimmeboost)
10/09/2017 at 02:57, STARS: 5

That’s actually one of my problems with most auto parts computer systems, there’s no cross reference for parts.

I once went into an O’Reilly in Roswell, NM, and asked for a fuel pump for a 1971 Datsun 510. When the counter guy said that they didn’t have it, I then asked for a fuel pump for a 1979 Datsun 720 pickup. That they had. It’s the same part...

Kinja'd!!! "Rustholes-Are-Weight-Reduction" (rustholes-are-weight-reduction)
10/09/2017 at 03:08, STARS: 1

“What’s a butfor?”

Kinja'd!!! "Tristan" (casselts)
10/09/2017 at 03:30, STARS: 1

My standard answer is Toyota Camry. Too dowdy? Honda Accord. Want an SUV? Honda CR-V. Done. Next!

Kinja'd!!! "Tristan" (casselts)
10/09/2017 at 03:34, STARS: 1

Then there’s the guy who walks in, buys a part for a Jeep Cherokee. “Is it a GRAND Cherokee?” the counter guy asks... “Nope. Regular Cherokee,” says the customer. 4 hours later, the customer comes back in irate because the part won’t fit... because he owns a Grand Cherokee but doesn’t know it.

Also in the realm of Jeeps, how many customers have asked for parts for a Jeep Laredo?

Kinja'd!!! "Frenchlicker" (frenchlicker)
10/09/2017 at 04:06, STARS: 0

Those people annoy me mainly because every time I go in to buy parts for my Jeep they always ask me if it’s a grand Cherokee or not. I would say XJ but I know that would get blank stares.

On the Laredo front I used to work with a crack head who asked if I had the sport or Laredo. Turns out to him the sport was a Cherokee and the Laredo’s were the Grand Cherokee. Luckily I owned a Jeep Cherokee Sport and his old one was a Grand Cherokee Laredo. Stupid people annoy me.

Kinja'd!!! "OPPOsaurus WRX" (opposaurus)
10/09/2017 at 07:45, STARS: 1

let me fix that for you

Kinja'd!!!

Kinja'd!!! "KusabiSensei - Captain of the Toronto Maple Leafs" (kusabisensei)
10/09/2017 at 08:39, STARS: 3

To be fair, those of us who know things also have issues with the computer systems:

“I need the air filter part number for my 05 Silverado 2500 diesel, because your lookup book on the shelf only has oil filter numbers listed”

“Is that a 2500HD?”

“That’s the only 2500 made...We aren’t dealing with the early 01-04 heavy half-tons.”

“Is that a 6.6?”

“There’s only one diesel engine, and yes, it’s the 6.6. Your computer should have it marked as Diesel in the name”

“Oh it does.”

Kinja'd!!! "Eric @ opposite-lock.com" (theyrerolling)
10/09/2017 at 08:48, STARS: 2

Our real estate agent (really nice older lady that has helped us every step of the way) doesn’t know, either. All she knew was that it was a Honda and that it was a car. She told us it was a Civic and when we met her at a house in the boonies for a walk through (had only met her in the office before and emailed/texted with her) we were keeping our eyes peeled for a Honda Civic and this Accord rolls up (first car we had seen since getting there) and parks in front of the house. We then recognize that it is her and my wife is like, “She doesn’t know what model of car she owns.”. We had a bit of a chuckle about that.

Kinja'd!!! "TheHondaBro" (wwaveform)
10/09/2017 at 09:49, STARS: 0

You can’t own a German.

Kinja'd!!! "CaptDale - is secretly British" (captdale)
10/09/2017 at 11:57, STARS: 1

My common call:

Cust: Hi I need to get X for my Subaru

Me: Ok what kind?

Cust: A Subaru.

Me: Yes I know, what model?

Cust: It is a 2005

Me: Ok, but what model?

Cust: A 2005 Subaru

.... at this point I gave them enough chances to fix their idiocy

Me: Forester, Outback, Imp

Cust: (cuts me off) Oh ha ha sorry, Outback.

Me: Ok. Since those are Vin specific, do you have your Vin on hand or had the vehicle worked on here before?

Kinja'd!!! "TheHondaBro" (wwaveform)
10/09/2017 at 13:54, STARS: 0

I’ve had exactly those conversations. You work at a parts store?

Kinja'd!!! "CaptDale - is secretly British" (captdale)
10/09/2017 at 14:22, STARS: 1

Parts department at a GMC, Cadillac, Buick (but parts for all GM lines), Subaru, and Hyundai dealership.

Kinja'd!!! "AMGtech - now with more recalls!" (amgtech)
10/09/2017 at 15:45, STARS: 1

But they can own you.