Imagine your next car buying experience

Kinja'd!!! by "BugEyedBimmer - back in the Saddle Dakota Leather" (bugeyedacura)
Published 09/13/2017 at 16:35

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STARS: 2


Now imagine that it’s with a young person who wants to earn your business and knows your time is valuable. How does he know that? Because his or her time is valuable. And he’s happy to be there because he knows his employer values his success and his future.

Kinja'd!!!

Right now, millennial are the red headed step-children of the car business, even though we are the future. Apparently we’re all lazy and don’t know anything, even though we’re the smartest generation yet. However, we don’t like working where we don’t feel welcome or where we feel like we’re not given the tools to succeed. I think if employers were willing to invest in young people again, especially in the car business, the dividends would multiply.


Replies (27)

Kinja'd!!! "E90M3" (e90m3)
09/13/2017 at 16:41, STARS: 7

I hate when salesman know jackshit about the car they’re trying to sell me. A BMW at a Chevy dealer? Yeah I don’t expect you to know much at all. A BMW at a BMW dealer, you better at least be able to tell me how many cylinders the engine has. No the 128i is not a turbo I-4.

Kinja'd!!! "BugEyedBimmer - back in the Saddle Dakota Leather" (bugeyedacura)
09/13/2017 at 16:45, STARS: 1

We have 2-3 guys that are consistently in the top 5 that know nothing about the cars. It’s hands down one of the most frustrating things I’ve ever seen.

Kinja'd!!! "E90M3" (e90m3)
09/13/2017 at 16:49, STARS: 2

The thing is that you don’t have to know anything if your buyer is also ignorant and they sell themselves not the car. I will say, what sold my friend on a Lexus was how knowledgeable the salesman was and sold him the car based on features.  

Kinja'd!!! "R Saldana [|Oo|======|oO|] - BTC/ETH/LTC Prophet" (r-saldana)
09/13/2017 at 16:56, STARS: 2

Boomers, “Why should I invest in my grandchildren? They challenge my world views. Especially since I stacked the deck top pay for my own retirement at the cost of their future.”

I have often heard that the millenial generation can also be named “Generation ME”. I challenge that when looking backward at the financial institutions that the post war and boomers built. With specific rules, bylaws and paid for legislation to protect unethical, evil shit.

Then these fuckers ban, demonize and illegalize whatever tools or devices we create to overcome these insurmountable stacked odds. Re: Cryptocurrencies right now after Chinese gov blocks ICOs and after the Chief Criminal Executive Office of JPMorgan proclaims that Bitcoin and the blockchain are fraudulent or a fad just waiting to be snuffed out.

The stubbornness of the “millenial” generation will be a useful asset as we rise and the boomers who deliberately built insufficient education, economical, and infrastructure to fill their own pockets die off. Time stops for no man.

Kinja'd!!! "Nothing" (nothingatalluseful)
09/13/2017 at 16:57, STARS: 5

Old people think young people are stupid and immature. Young people think old people are stubborn dinosaurs. This is not unique.

To be honest, I know enough about what I’m purchasing (so, not the average car buyer) that I don’t care if the salesperson is knowledgeable about the car itself. I want a respectful, courteous person who will not treat me simply as today’s commission. I don’t care if you’re 20 or 60. You know who I care is knowledgeable about my car? A mechanic, if something is beyond my abilities.

Kinja'd!!! "CobraJoe" (cobrajoe)
09/13/2017 at 17:01, STARS: 1

The last car we bought was from a millennial (Pretty sure he was even younger than I am, which makes me feel old). It was a used 2012 Outback from a Toyota dealer.

It was one of the better salesmen I’ve dealt with, maybe even the best.

Extremely relaxed about selling the cars, let us test drive what we wanted, even suggested another option just to see if we’d like it. He had opinions about the cars we looked at, but didn’t act like he knew everything about them (not even sure he knew all that much about them to be honest). Best of all, he was friendly.

If he’s an example of what millenial car salespeople are like, I’m all for it.

Kinja'd!!! "Wacko" (wacko--)
09/13/2017 at 17:02, STARS: 0

even though we’re the smartest generation yet

having access to more information doesn’t necessarily make them the smartest generation.

that is really a smartassed generalization btw.

Kinja'd!!! "CobraJoe" (cobrajoe)
09/13/2017 at 17:04, STARS: 2

I have no problem with a salseman that doesn’t know everything, just as long as they’re upfront with what they’re not sure about.

We have google on our phones now people, it’s easy for the salesman to look it up instantly, as long as they admit that they don’t know the answer in the first place.

Kinja'd!!! "Ssfancyfresh" (scotttt)
09/13/2017 at 17:14, STARS: 0

+1 have tried to buy BMW at BMW dealer and been frustrated by sales staff lacking knowledge.

I wanted to know if they could put a trailer hitch on an X3 or X5 and they showed me a bike rack and complained about ECM programming.

Huh?

Kinja'd!!! "Chariotoflove" (chariotoflove)
09/13/2017 at 17:15, STARS: 1

Yeah, you know how much a Ford salesman knows about a Jaguar? I was embarrassed for him, mores because he didn’t have the sense to be. If I were going to be selling off the used lot, you bet your ass I’d be on the internet learning at least the basics of a car I’m gonna sell before I open my mouth about it.

If you can’t be bothered, then go back to the new lot, where most of your customers only care what color to get on their new F150.*

*apologies to all those who know their Fords, of which there are many. It’s just that I see so many shiny new Ford pickups around here that people buy because that’s what you buy around here.

Kinja'd!!! "SPAMBot - Horse Doctor" (spambot2002)
09/13/2017 at 17:19, STARS: 1

IQ gains in America have been ~3 points every 10 years, or 9 points a generation. Also, there is evidence these gains slowing down or possibly reversing. So, we may very well be the smartest generation.

http://www.telegraph.co.uk/news/science/science-news/11200900/The-Flynn-effect-are-we-really-getting-smarter.html

Kinja'd!!! "The Crazy Kanuck; RIP Oppositelock" (jukesjukesjukes)
09/13/2017 at 17:20, STARS: 1

I bought my Juke off a younger (late 20s/ early 30s), & it was the best sales experience. I let me take it on a test drive by my self (20 y/old at the time, male), came back talked about steering feel, clutch feel, tiny nit picks an enthusiast found find. He changed his stance from there, he also said he was an enthusiast & has a modded NA Miata. He was also on top of everything. Buying a car from an enthusiast made it better too. I referred people to him too he was so good to deal with.

Kinja'd!!! "Manwich - now Keto-Friendly" (manwich)
09/13/2017 at 17:23, STARS: 2

The last presidential election suggests otherwise...

Kinja'd!!! "SPAMBot - Horse Doctor" (spambot2002)
09/13/2017 at 17:29, STARS: 2

That is pretty much everyone’s fault. Washington warned us about a two party system.

Kinja'd!!! "Manwich - now Keto-Friendly" (manwich)
09/13/2017 at 17:29, STARS: 1

I’m imagining buying my next car... and I’m imagining it’s with a young person who wants my business... and now I’m imagining him going to “talk to the manager” and when he comes back, he finds me sitting in his chair.

And now I’m imagining the look on his face after I get up and he sits back in his chair only to find that I pumped a massive fart into the cushion bottom of his chair and even with all the fabreeze in the world, it’s gonna be a while before that stench is completely out.

And now I’m imagining him not saying anything because he doesn’t want to say anything because he doesn’t want to blow the sale... but then after, he quietly swaps chairs with one of his colleagues he quietly hates because he’s pretty sure it was that asshole who accidentally scratched his car on that day a few months ago when he went out for lunch.

Kinja'd!!! "6SPD5.0" (6spd5p0)
09/13/2017 at 18:00, STARS: 1

When I bought my 2011 V6 Mustang (traded for current 14' GT) the guy didn’t know how to put it in Reverse... at a Ford dealership. Kept telling me to just slam it over to the left. After several unsuccessful attempts I thought, maybe it’s like my friend’s car and you push down, and taught the salesman. Oof.

Kinja'd!!! "arl" (arl1968)
09/13/2017 at 18:51, STARS: 3

The 2 best car sales guys I’ve dealt with in the last year were 75 years old and 25 years old. The 75 year old was selling cars because he was bored being retired. Drove me around the Toyota lot in a golf cart. We made jokes about bad drivers and had fun on our test drive. He was low pressure and while I didn’t buy a car from him, I’ve recommended him to a few folks.

The 25 year old was also laid back, but was 100 percent up to snuff on all the details of the cars he was selling (Lexus). I didn’t buy a car from him either, but I recommended him to someone at work looking at Lexus

Rule number one for me is for the sales person to be low pressure, and to treat me like a human being, not a number. As long as they have basic knowledge of the cars they’re selling, it’s all good. Chances are I’ve researched the make and model six ways to Sunday before ever setting foot in the dealer.

Kinja'd!!! "random001" (random001)
09/13/2017 at 19:08, STARS: 0

Smartest generation?

Kinja'd!!! "E90M3" (e90m3)
09/13/2017 at 20:34, STARS: 1

Right, I mean I understand that you can’t know everything, but you should at least try and learn a little something or if that’s too much, be honest about it. I would rather you tell me you don’t know anything rather than try and bullshit me. That’s when I just start dropping chassis designations and engine codes.

Kinja'd!!! "E90M3" (e90m3)
09/13/2017 at 20:35, STARS: 0

When I was on the test drive of the 128i, I asked the salesman what engine it had in it. I already knew that answer, I have what could be described as an obsession with BMWs, he didn’t. He said it was a turbo I4.

Kinja'd!!! "E90M3" (e90m3)
09/13/2017 at 20:39, STARS: 0

I agree with that, especially when it’s a used car at a dealer that didn’t sell it new. However, if you’re a new car dealer you should probably know at least most every feature and be showing that to me.

Kinja'd!!! "Chariotoflove" (chariotoflove)
09/13/2017 at 21:07, STARS: 1

Hahaha. I’m a little ashamed to admit I did something like that to the Ford salesman. Well, maybe ashamed is a little strong.

Kinja'd!!! "gmporschenut also a fan of hondas" (gmporschenut)
09/14/2017 at 00:09, STARS: 0

!!! UNKNOWN CONTENT TYPE !!!

I have had very different experinces, but between private sales, cars I’ve bought and test drives, I’ve only delt with older salesmen/owners. 2012/13 ish i was considering an entry luxuary car, Caddy and Audi were crappy and acura was a bit better. Here I was a young professional, earning some cash and prime to make improptu rash decisions, and you’re giving me the “I have to go talk to my manger BS, to only print out the same stupid lease rates that I already printed out.” One would think they would be ready to kiss my ass and entice me to spend. but they seemed to be bored,as if I was wasting their time.

Also nothing ruins meeting a salesman til they bs some stat, instead of just “hey let me check this”

Kinja'd!!! "gmporschenut also a fan of hondas" (gmporschenut)
09/14/2017 at 00:33, STARS: 1

!!! UNKNOWN CONTENT TYPE !!!

I got the millenials ruin... speach over labor day. the days topic was housing. Not enough millenials are buying houses fast enough, it means there is less demand and that is causing the value of existing houses to stay the same (hurting people who own houses), and hurting the economy for people in construction aren’t busy making houses.

Maybe you shouldn’t assume/hope/plan? your finacial basis on your home value going up. And maybe all you masters of finance should have some contingency plans for if/when the stock market levels off or even gasp declines.

It was entertaining a couple years ago when one uncle started going off on lazy kids, only for my dad to go “hey remember that time you dropped out of college, and worked at a record store for 9 months”

Kinja'd!!! "RPM esq." (rpm3)
09/26/2017 at 18:27, STARS: 0

Meanwhile, in the housing markets that are booming in large part thanks to hardworking millennial employees in tech and professional fields (many of them immigrants, at least in tech), the olds are all complaining that their neighborhoods are changing, all the old houses are being remodeled or torn down and replaced, and they’re being priced out. All of which is true, but apparently millennials who have found a way to succeed despite the largely broken systems the boomers created are even more intolerable to boomers than those who haven’t. Source: I live in Seattle and am (apparently) a millennial.

Kinja'd!!! "RPM esq." (rpm3)
09/26/2017 at 18:32, STARS: 0

Statistically speaking, voters for the guy who won skew significantly older, so take that for what it’s worth.

Kinja'd!!! "Manwich - now Keto-Friendly" (manwich)
09/27/2017 at 01:06, STARS: 0

So in the next election, lock down all retirement homes?

/jk