by "Full of the sound of the Gran Fury, signifying nothing." (granfury)
Published 06/11/2017 at 16:39
by "Full of the sound of the Gran Fury, signifying nothing." (granfury)
Published 06/11/2017 at 16:39
No Tags
STARS: 3
And life with only one device connected to the Internet is severely limiting.
Last night my Internet connection started to act up. Changing cables and trying different routers didn’t make a difference. I could get the connection to work if I connected my primary desktop to the cable modem and hit the reset button on the modem. I tried the automatic help on the phone, and then spoke to an agent, but neither option got me back up to speed on all devices.
Since I have streaming TV with them, they viewed my outage as more urgent than if I just had Internet. Thankfully that meant that they came out to look at the problem today instead of waiting until a weekday. The tech came out and did all sorts of tests, including checking the lines outside, but nothing seemed to get things going reliably again.
He was about to throw up his hands and walk off, telling me that everything on their end was fine so it must be something I own causing the problem, leaving me awfully pissed off and without a decent connection, but I wasn’t going to let that happen. Sure, all of his tests said that the connection and the modem were fine, but obviously there was still an issue.
If the cables, in and out, are all good, and the computer is good, and swapping routers didn’t make a difference, there must be something, one common part, that must be causing the problem. At my insistence, and very reluctantly I might add, he installed the spare modem that he brought in, and what do you know, everything started working! Sometimes you just have to throw out the test results and go with a hunch; after all, testing can’t catch every problem with a device. I’m certain that the same thing applies in the automotive world, with a part that meets specs but doesn’t work.
This gave me an opportunity to finally upgrade my network. I’ve got a pile of routers laying around here, including a pretty speedy N750 unit and a range extender that I just installed. I recently picked up an Asus AC1900 router that needed a little repair (JB Weld to the rescue), and that’ll probably be even faster. But whatever - I’ve got decent range and speed now, and hopefully shouldn’t have any problems for the foreseeable future.
"Chariotoflove" (chariotoflove)
06/11/2017 at 16:47, STARS: 1
Kudos to you for not letting the tech get away.
"Viggen" (viggen37)
06/11/2017 at 16:52, STARS: 1
#1stWorldProblems
"Dave the car guy , still here" (a3dave)
06/11/2017 at 16:53, STARS: 0
BTDT with U-Verse too many times in last year and a half. Had 7 years nearly trouble and then the older better equipment started failing. The newer stuff is mostly junk.
"Full of the sound of the Gran Fury, signifying nothing." (granfury)
06/11/2017 at 16:58, STARS: 1
When I lived in LA I started having modem issues. The tech came out and was stunned by what he saw. My modem was about 12 years old, and was probably one of the first cable modems manufactured. It was a big, all-metal monster with huge fins that looked more like a car stereo amplifier. Not surprisingly it was replaced by a little plastic thing, probably disposable...
"XJDano" (xjdano)
06/11/2017 at 17:08, STARS: 0
Internet is great.
"MM54" (mm54mk2)
06/11/2017 at 17:10, STARS: 0
When there were issues with my connection (which turned out to be the cable from the pole to the house) it wasn’t until the third tech came out that it was fixed.
"Full of the sound of the Gran Fury, signifying nothing." (granfury)
06/11/2017 at 17:17, STARS: 0
Without it working I couldn’t control the TiVo downstairs with my phone as I normally do from upstairs. It reminded me of the days before remote controls on TVs; well, as a kid I was the remote control, with my dad telling me which station to select...
"tromoly" (tromoly)
06/11/2017 at 18:08, STARS: 0
Internet is great for porn!
!!! UNKNOWN CONTENT TYPE !!!
"HammerheadFistpunch" (hammerheadfistpunch)
06/11/2017 at 22:04, STARS: 1
Counterpoint, I haven’t had internet since Thursday afternoon and I found it liberating.
"Smallbear wants a modern Syclone, local Maple Leafs spammer" (smallbear94)
06/12/2017 at 08:36, STARS: 0
It’s a great tool.
It’s also fucking addicting and potentially destructive.