Update: My conversation with the dealership this morning.

Kinja'd!!! by "mazda616" (mazda616)
Published 05/08/2017 at 10:04

Tags: Stealerships
STARS: 2


Called the dealer about my 6 and the fact that it has some condensation in its passenger side reverse lamp.

!!! UNKNOWN CONTENT TYPE !!!

My conversation with them this morning:

“We’re full up this week. Soonest I can do is next Tuesday.”

“Can I just email you photos of it?”

“No.”

“Aren’t you going to just look at it and then order parts?”

“Yes.”

Cue my eye rolling.

Kinja'd!!!

Tonight, I’m going to pull back the trunk lining and make sure nothing is leaking into there.


Replies (23)

Kinja'd!!! "pip bip - choose Corrour" (hhgttg69)
05/08/2017 at 10:11, STARS: 5

clearly your car is now worthless, i’ll give you tree fiddy

:P

Kinja'd!!! "mazda616" (mazda616)
05/08/2017 at 10:12, STARS: 1

Offer considered. Lol

Kinja'd!!! "Ash78, voting early and often" (ash78)
05/08/2017 at 10:13, STARS: 2

Reminds me of when our car got hit in a parking lot and the girl left a note (the one time out of FOUR that this has happened). I took the car to the dealer body shop to explain we needed an estimate to send to the girl. We did, then the girl ’ s family decided to pay cash. I had to go back to the dealer for another estimate based on “ cash payment ” vs “ insurance payment. ” They couldn ’ t just adjust the existing appraisal? Anyway, it was about $300 lower, which tells me insurance companies are actually getting screwed (and that means we are, too).

Kinja'd!!! "yitznewton" (yitznewton)
05/08/2017 at 10:27, STARS: 0

Ah yes, the evils of condensation. I hear BRZ/86's have that problem by design. Good luck getting it sorted!

Kinja'd!!! "nerd_racing" (nerd189)
05/08/2017 at 10:29, STARS: 3

Kinja'd!!!

Kinja'd!!! "LongbowMkII" (longbowmkii)
05/08/2017 at 10:34, STARS: 2

I don’t know, I’d gladly take money off a job if it meant avoiding dealing with an insurance company.

Kinja'd!!! "functionoverfashion" (functionoverfashion)
05/08/2017 at 10:34, STARS: 7

Don’t let them sell you on the “Premium” synthetic reverse light fluid. Standard blinker fluid will do.

Kinja'd!!! "Ash78, voting early and often" (ash78)
05/08/2017 at 10:36, STARS: 0

I had the same initial thought, but if you think about insurance companies as repeat customers, it behooves you to not gouge them. But I doubt insurers have that level of feedback or price sensitivity.

Kinja'd!!! "Justin Hughes" (justinhughes54)
05/08/2017 at 10:38, STARS: 0

Could be worse. My wife nudged an illegally parked car in the lot where she lived and paid the guy cash to fix it off the record. He reported it to his insurance anyway, double-dipped, and the insurance company sued my wife for the damages.

Kinja'd!!! "TheRealBicycleBuck" (therealbicyclebuck)
05/08/2017 at 10:39, STARS: 2

“Anyway, it was about $300 lower, which tells me insurance companies are actually getting screwed (and that means we are, too).”

It depends. There is additional paperwork involved when an insurance company is paying the bill. There’s also down time while waiting for an insurance inspector to show up so additional damage can be approved when it is discovered. If there was a much larger price difference, I would be skeptical.

What percentage of the overall cost does the $300 represent? If it were more than five to ten percent, that would also be concerning.

Kinja'd!!! "Wacko" (wacko--)
05/08/2017 at 10:45, STARS: 3

This is how the mazda rust starts.

Your badges will rust away in 3 weeks now.

Kinja'd!!! "Ash78, voting early and often" (ash78)
05/08/2017 at 10:45, STARS: 0

About 25% :D And I totally understand the hassle aspect, but I think if the insurance companies knew (or cared) that they were getting upcharged like that, they’d reconsider their relationship with the bodyshop. There are good arguments for insurance cos to receive higher OR lower rates than people off the street. In the medical field, cash payments are usually higher than insured payments because the providers want to maintain that relationship.

Kinja'd!!! "mazda616" (mazda616)
05/08/2017 at 10:52, STARS: 2

I’ll make them into keychains.

Kinja'd!!! "mazda616" (mazda616)
05/08/2017 at 10:53, STARS: 1

Should I settle for AutoZone brand or go all out on Mazda OEM blinker fluid?

Kinja'd!!! "Vicente Esteve" (vicente-esteve)
05/08/2017 at 10:54, STARS: 1

Duralast will be OK.

Kinja'd!!! "jimz" (jimz)
05/08/2017 at 10:55, STARS: 0

sounds about right. unfortunately they need to open a work order and get approval from the Orbiting HQ before ordering a replacement warranty part.

Kinja'd!!! "Dave the car guy , still here" (a3dave)
05/08/2017 at 10:58, STARS: 2

If its like where I work, they are required to document everything. Our shop now has a portable scanner that retrieved VIN and mileage by bluetooth and transmits it to dealership management system. They start a repair order at the time you come in and generate the parts orders with all references to the R.O. Its a pain in the ass, but it keeps things being tracked and less customers get forgotten about. In the old days you might call, somebody would “Say” they are ordering your parts and it might not get done. Then you would call a week or two later and nobody would confess to not ordering your lamp. You kight even get the same asshole who forgot the first time and he might drop the ball a second time. I’ve worked in dealerships for 30 years and have seen it happen too many times. Ask any parts guy about it, they will tell you its often blamed on the parts department but the parts guys don’t make money unless they sell something. Its often a service slip up, we parts guys like to be able to buy groceries etc.

Kinja'd!!! "PatBateman" (PatBateman)
05/08/2017 at 11:18, STARS: 1

I heard that synthetic blinker fluid is good for 30,000 miles, though.

Kinja'd!!! "Klaus Schmoll" (klausschmoll)
05/08/2017 at 11:22, STARS: 0

My stepdad once love-tapped someone in very slow moving traffic. Just enough so that the other guy’s tow hook made a small dent in his license plate. That was all the damage. Insurance company paid for a complete tow hook assembly. He called them informing them that this was obviously a scam. They said that that may be but that the damage was too low to send an appraiser and have it checked.

Dafuq?

Kinja'd!!! "functionoverfashion" (functionoverfashion)
05/08/2017 at 11:31, STARS: 1

That’s what the dealer will say, but that’s only because blinker fluid is only covered up to 25k miles under warranty.

Kinja'd!!! "TheRealBicycleBuck" (therealbicyclebuck)
05/08/2017 at 12:22, STARS: 0

I’m pretty sure they know! Every state I’ve lived in has right to choose laws that keep insurance companies from refusing to pay for work done at specific shops.

I’ve told this story before about medical insurance. When my son was born, we had double-coverage. My wife’s was primary for her and I had Blue Cross / Blue Shield acting as secondary for her. After the primary insurance paid the hospital, the hospital came after us for the remainder of the bill. I told them to file secondary with BC/BS. We went round and round for months until I finally got representatives from all three agencies on the phone. That’s when BC/BS made it clear - the contract rates for a delivery for my wife’s insurance were higher than the BC/BS contract rates; therefore, the hospital had already been paid more than what they were allowed under the BC/BS contract. BC/BS told the hospital to back off and that was the end of it.

Here’s the kicker. If we had not had secondary insurance through BC/BS, then we would have been on the hook for anything beyond what the primary insurance had paid up to our full deductible (which was high).

In the end, we paid a couple of co-pays for the hospital visit.

The moral of the story? Contract rates trump everything. If a shop wants to work with a big insurance company, they are going to be locked in with lower contract rates, but will hope to make up the difference in volume as one of the insurance company’s “preferred” shops.

Kinja'd!!! "Manwich - now Keto-Friendly" (manwich)
05/08/2017 at 12:25, STARS: 1

Today it’s water condensation in the light, by next month, your car will be rusty like this:

Kinja'd!!!

And by this time next year, your Mazda 6 will morph into a 3 wheeler...

Kinja'd!!!

Kinja'd!!! "mazda616" (mazda616)
05/08/2017 at 12:44, STARS: 1

I’ll have my own Reliant Robin. I’ll just flip it constantly like Clarkson did.