by "BJohnson11" (brettjohnson01)
Published 04/23/2017 at 21:12
by "BJohnson11" (brettjohnson01)
Published 04/23/2017 at 21:12
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STARS: 1
TL:DR car parts lost by UPS
So I ordered a couple gallons of coolant, a thermostat and a metal catch pan off of Amazon on Tuesday. Those 4 items for some reason were broken up into two orders, one of the coolant and the thermostat, one of the other gallon of coolant and the metal pan. The first order was scheduled to be delivered Wednesday, the second on Thursday. Wednesday comes, and a gallon of coolant but no thermostat arrives. Thursday comes, nothing else arrives. I get emails from Amazon saying UPS wasn’t able to “verify my address” and they needed me to confirm I had the right one. Yes, the same address I’ve had countless packages from Amazon delivered to and the one that is automatically selected for my account is correct, I told them. So they said ok, we’ll patch you through to UPS, and they said yup, don’t see anything wrong with that address, we’ll ship em out tomorrow.
Friday rolls around and I receive nothing. Call Amazon back, they say ok, we’ll consider all those lost. Problem was, they claim they’re out of stock of the thermostat (though the site indicates otherwise) so they refund me for that, and they’ll send out the other gallon of coolant and metal catch pan to arrive Sunday. Well its now Sunday, and another gallon of coolant arrived, but no catch pan.
Then on the other end of things, I called UPS Friday because their tracking number showed the original coolant and drain pan now down in LA (I live in the Bay Area). They said when they weren’t able to verify my address, they defaulted (inexplicably) to my old address in San Luis Obispo. No no no I told them, that is so very wrong, please dont do that, and by the way, get me that stuff as soon as you can. The thermostat meanwhile shows it just sitting in a shipping facility supposedly in Sacramento, so we’ll see about that. Both tracking numbers for those though on their website indicate that their final shipping destinations is still San Luis Obispo even though I repeatedly told them, no, please for the life of me ship them to Berkeley.
All in all, total clusterfuck.
"yitznewton" (yitznewton)
04/23/2017 at 21:30, STARS: 1
:(
"NJAnon" (NJAnon)
04/23/2017 at 21:54, STARS: 0
whats strange to me is how even small items get split up into 2 boxes for shipping. so now us humans are incapable of fitting two usb cables in the same boxes as HDMI cables. and of course, the hdmi cables are the items that go missing or take the longest to get shipped to you.
(it feels like 1996 all over again when MP3 players were coming out and everybody wanted them so badly)
"benjrblant" (benjblant)
04/23/2017 at 22:14, STARS: 1
Often times a single distribution center may not have the total quantity of items or might run out. In an attempt to ship them on time, items might come from different areas.
"Blunion05 drives a pink S2000 (USER WAS BANNED FOR THIS POST)" (6speedhaven)
04/23/2017 at 22:16, STARS: 0
Logistics fails for some people at some point, i guess.
Ordered some clothes, and the tracking number says it was dropped on my front door and delivered. I didn’t see it anywhere. Now I have to call the post office to figure out Wtf is going on.
"XJDano" (xjdano)
04/23/2017 at 22:18, STARS: 1
I just contacted Amazon about a bad 3rd party seller. I tried to be funny. $90 car radio for $6.99 & 2.45 for shipping or something.
"NJAnon" (NJAnon)
04/24/2017 at 18:33, STARS: 0
fair enough. I’ve just been fine though going to a store than ordering online. Theres too many variables thrown in when something simple has to be sent from point A to point B.