by "jkm7680" (jkm7680)
Published 03/13/2017 at 19:01
by "jkm7680" (jkm7680)
Published 03/13/2017 at 19:01
No Tags
STARS: 8
Well, it’s nearly time for my 8th~ or so visit to the Volkswagen dealer in the year I’ve had this god damn car. (I lost track of how many times it’s been in.)
Here’s what it’s in for this time.....
1. Defective steering wheel clock spring making a noise when the wheel is turned
2. Hill start assist not engaging at all/engaging and not disengaging without revving it up to like 4k. (Third time it’s been in for this same reason.) Every time they say “can not replicate.” I highly doubt they ever check because the lazy assholes who work at this dealer work on their shitty old stanced Civics when they should be working on customer cars. (Ask me how I know.)
3. Air conditioning not working right (2nd time.)
4. Repair a scrape the dealer left on the front bumper (This is the 2nd time.)
Last month the car was in for it’s 10,000 mile service. They didn’t change the oil filter, didn’t rotate the tires and didn’t wash the car. As a result of them not changing the oil filter, the oil level in the car was WAY over the level prescribed by Volkswagen on the dipstick. They charged me around $200 for that bullshit and refused to refund a penny to me. The dealer is 30 minutes away from my house and they also refused to provide a loaner and as they didn’t complete the service, I had to make the trip twice.
Fuck you Volkswagen. At least stand behind your shitty products.
As to when I’m gonna sell it, refer to my previous post.
"Dr. Zoidberg - RIP Oppo" (thetomselleck)
03/13/2017 at 19:05, STARS: 1
Worst Oppo-owned vehicle ever?
"Chan - Mid-engine with cabin fever" (superchan7)
03/13/2017 at 19:06, STARS: 1
Questionable engineering on a product distributed by one of the worst dealer networks in the US. I already despise the brand for peddling unreliable goods to hardworking ‘Murican families (yes, the diesel-buying Euros claim their VWs are reliable), and on top of that their service departments generally act like you owe them something.
They sure drive nice......until random stuff breaks.
I still hate VW for what a B5 did to me.
"TheHondaBro" (wwaveform)
03/13/2017 at 19:06, STARS: 2
Either find a new dealership or lemon law that shit. There’s no way a brand new Volkswagen has all of those issues.
"BrianGriffin thinks “reliable” is just a state of mind" (briangriffinsprius)
03/13/2017 at 19:07, STARS: 0
Some of this sounds like you just go to a shitty dealer...
"TahoeSTi" (tahoesti)
03/13/2017 at 19:07, STARS: 9
Wow you only went to the dealer for repairs 8 times in 12 months....VW has really gotten their quality up.
"arl" (arl1968)
03/13/2017 at 19:07, STARS: 1
Yikes, sorry to hear that. Hope they get everything working (from a fellow VW owner).
"jkm7680" (jkm7680)
03/13/2017 at 19:08, STARS: 0
Absolutely. I’ve never had a good experience at a Volkswagen dealer. Rudest staff, longest wait times, worst customer service and horrible service departments.
Audi on the other hand seemingly does everything right. Never had a negative experience at an Audi dealer. Guess that’s what you get for buying premium.
"jkm7680" (jkm7680)
03/13/2017 at 19:09, STARS: 1
I’d like to think that’s the problem.
But this is the third Volkswagen dealer I’ve brought this car to, I’m running out of Volkswagen dealers....
"jkm7680" (jkm7680)
03/13/2017 at 19:09, STARS: 0
It’s funny how my 1997 A4 with 140,000+ miles on it only needed schedule maintenance. Meanwhile, this thing is just shit.
"jkm7680" (jkm7680)
03/13/2017 at 19:10, STARS: 2
I’m on my third dealer now. The nice thing is that each one has a different looking invoice. I think I’m gonna make a wreath out of them....
"TahoeSTi" (tahoesti)
03/13/2017 at 19:14, STARS: 0
Yeah VW is becoming a joke.....My wifes old 96 jetta never needed work....then we got a 09 Jetta TDI sportswagon......high-pressure Fuel pump/system, Turbo, DPF, Cat, Passenger axel... rear breaks every 20kmiles but the fronts are still untouched......It’s been stuck in the snow for a few months now we’ll see how it runs soon.
"E90M3" (e90m3)
03/13/2017 at 19:15, STARS: 0
Is that the upside VW logo I made?
"jkm7680" (jkm7680)
03/13/2017 at 19:15, STARS: 0
They just can’t seem to get it right. It almost feels like they don’t give a shit about the quality of the products they make that aren’t GTIs or SUVs.
"TheHondaBro" (wwaveform)
03/13/2017 at 19:16, STARS: 10
"jkm7680" (jkm7680)
03/13/2017 at 19:16, STARS: 0
I couldn’t find that one again, so I just made one.
"E90M3" (e90m3)
03/13/2017 at 19:17, STARS: 3
Shots fired.
"Dr. Zoidberg - RIP Oppo" (thetomselleck)
03/13/2017 at 19:18, STARS: 0
ALMOST died a fiery death, Harold. ALMOST.
"TahoeSTi" (tahoesti)
03/13/2017 at 19:19, STARS: 1
GTI’s and SUVs aren’t immune....the GTI’s just have owners that love the car so they don’t complain.....and SUV owners bitch to the service guys not online.
"RallyDarkstrike - Fan of 2-cyl FIATs, Eastern Bloc & Kei cars" (rallydarkstrike)
03/13/2017 at 19:19, STARS: 0
Things like this are why I really have no interest in modern Volkswagens lately....
"jkm7680" (jkm7680)
03/13/2017 at 19:19, STARS: 0
All the GTI owners I know don’t have stupid problems though.
"E90M3" (e90m3)
03/13/2017 at 19:20, STARS: 0
Nice, I was hoping I could contribute to your hatred of VW, but it seems like the Jetta is doing that itself.
"TahoeSTi" (tahoesti)
03/13/2017 at 19:21, STARS: 0
Or they are in that much denial.
"jkm7680" (jkm7680)
03/13/2017 at 19:22, STARS: 0
Yeah, the VW has totally turned me off the Volkswagen brand.
Audi however, I still likey a lot.
"jkm7680" (jkm7680)
03/13/2017 at 19:22, STARS: 1
That’s true
"garagemonkee" (monke)
03/13/2017 at 19:24, STARS: 1
4 water pumps, randomly leaking drivers rear door. Those were really the only problems I had with my mk6 GTI, but still. 4 water pumps? really? Got rid of it last August. I’m happy without it.
"Spaceball-Two" (spaceball-two)
03/13/2017 at 19:25, STARS: 3
Can you leave it in a bad neighborhood and hope it gets stolen?
"jkm7680" (jkm7680)
03/13/2017 at 19:28, STARS: 0
Well, on St. Patrick’s day I had it parked in a metro parking garage that’s notorious for stolen vehicles. Nobody touched it.
"E90M3" (e90m3)
03/13/2017 at 19:28, STARS: 1
I think once you get into the higher brands you get treated right. Despite it’s foibles, I still love my BMW. So much in fact, I’m probably getting another one.
"jkm7680" (jkm7680)
03/13/2017 at 19:31, STARS: 1
I never should have downgraded to a Volkswagen, haha.
The Audi dealer got everything done on time and properly, detailed my car, gave me brand new loaners and even little gifts from time to time. The Volkswagen does none of the above.
"Jordan and the Slowrunner, Boomer Intensifies" (jordanwphillips)
03/13/2017 at 19:33, STARS: 0
Isn’t that Lemon buyback territory?
"jkm7680" (jkm7680)
03/13/2017 at 19:35, STARS: 0
No clue, hah
"Jordan and the Slowrunner, Boomer Intensifies" (jordanwphillips)
03/13/2017 at 19:37, STARS: 2
http://www.dmv.org/va-virginia/automotive-law/lemon-law.php
"Spaceball-Two" (spaceball-two)
03/13/2017 at 19:37, STARS: 3
Because manual.
"Matt Nichelson" (whoismatt)
03/13/2017 at 19:39, STARS: 2
They knew better. Probably looked at it and was like “haha nice try” and stole an Accord instead.
"jkm7680" (jkm7680)
03/13/2017 at 19:41, STARS: 0
I will look into that!
"aberson Bresident of the FullyAssed Committe" (emaxxbl)
03/13/2017 at 19:41, STARS: 1
jfc how does a new car have more problems than both of my cars combined
"shop-teacher" (shop-teacher)
03/13/2017 at 19:41, STARS: 0
Why would you even take it to the dealer for service? Obviously it needs to go there for warranty work, but these idiots have proven time and again that they are lazy and incompetent.
"jkm7680" (jkm7680)
03/13/2017 at 19:43, STARS: 0
I brought it in for the AC and decided to hit two birds with one stone.
"jkm7680" (jkm7680)
03/13/2017 at 19:43, STARS: 4
It has had more problems than.....
My 1997 A4 with 140,000 miles on it
My 2000 A6 2.7 twin turbo with 100,000 miles on it
Combined. x2
"Jordan and the Slowrunner, Boomer Intensifies" (jordanwphillips)
03/13/2017 at 19:43, STARS: 0
Soundsl like you’ve got a good candidate.
"shop-teacher" (shop-teacher)
03/13/2017 at 19:44, STARS: 0
Shots fired!
"shop-teacher" (shop-teacher)
03/13/2017 at 19:44, STARS: 0
Gotcha.
"S65" (granthp)
03/13/2017 at 19:56, STARS: 1
He has returned! Praise jkm!
"Highlander-Datsuns are Forever" (jamesbowland)
03/13/2017 at 20:13, STARS: 0
You has no truck yet?
"jkm7680" (jkm7680)
03/13/2017 at 20:17, STARS: 0
no noo
"Steve in Manhattan" (blogenfreude01)
03/13/2017 at 20:21, STARS: 0
Get the name of your zone rep ... sometimes elevating the issues to that person is the way to go. And make them write the problems on the work order (or do it yourself). Be on the record.
"Saracen" (manualdoucheelitist)
03/13/2017 at 20:41, STARS: 1
I made the Truck/911 switch, you still can too!
Though now I’m thinking of selling the 7.3 for something a little less....rough around the edges.
"Cash Rewards" (cashrewards)
03/13/2017 at 20:43, STARS: 1
Ex GTI owner here: yeah, that’s true. Wife was finally”wait, didn’t we already drop a ton of money fixing that once? Why do we keep doing this?”
"jkm7680" (jkm7680)
03/13/2017 at 21:15, STARS: 0
That’s still the dream man!
My dream stable would be a 996/7, a truck of some sort and a fully done up stage 3 Norago B5 S4.
"TheD0k_2many toys 2little time" (thed0ck)
03/13/2017 at 21:43, STARS: 0
Wat?
7.3 powerstroke is love. 7.3 powerstroke is life.
"TheD0k_2many toys 2little time" (thed0ck)
03/13/2017 at 21:43, STARS: 0
i keeps saying buy powerstroke. No problems anymore
"unclevanos (Ovaltine Jenkins)" (unclevanos)
03/13/2017 at 22:04, STARS: 0
Did you call VW of NA and tell them to go fuck themselves? After all that ordeal you should vent at them.
"Saracen" (manualdoucheelitist)
03/13/2017 at 22:12, STARS: 1
similar to mine, though now my #3, I’m dreaming of a Sport Turismo. (in the mean time I’m keeping an eye out for UrS6 Avants)
"wiffleballtony" (wiffleballtony)
03/13/2017 at 23:26, STARS: 0
I attribute European VW quality to the substantially less miles driven
"jkm7680" (jkm7680)
03/14/2017 at 09:40, STARS: 0
Awesome, so what kinda truck are you thinking of replacing the 7.3 with?
"jkm7680" (jkm7680)
03/14/2017 at 09:41, STARS: 0
I would, but they don’t hire the brightest people.
"jkm7680" (jkm7680)
03/14/2017 at 09:42, STARS: 0
I like 7.3. But problem....
Most people buy diesel trucks because they make them money, or for poser points. I need something somewhat more fuel efficient and easier to park in the city. Enter Tacoma or small Silverado.
"TheD0k_2many toys 2little time" (thed0ck)
03/14/2017 at 11:18, STARS: 0
move away from city? lol
wait for the diesel f150?
"Saracen" (manualdoucheelitist)
03/14/2017 at 13:39, STARS: 1
I’m not really sure yet. Probably an SUV. Something quieter and more road trippable for several people, that has the chops to plow through snow for ski trips, can tow a decently sized trailer, and it would be nice if the unladen highway mileage wasn’t as atrocious as the 7.3's.
"jkm7680" (jkm7680)
03/14/2017 at 13:47, STARS: 0
Well, I am moving away from the city, but I’ll still be spending some time there.
I don’t like the mid-sized trucks with diesels. They just seem sub-par.
"TheD0k_2many toys 2little time" (thed0ck)
03/14/2017 at 13:52, STARS: 1
yea the ford one looks promsing but we will have to wait and see
"BlueMazda2 - Blesses the rains down in Africa, Purveyor of BMW Individual Arctic Metallic, Merci Twingo" (bluemazda2)
03/20/2017 at 07:48, STARS: 0
I know I’m like a week late here, but at least my Passat is about to be declared a lemon soon. We’ve decided to replace it with a 320i. It suits our needs.
13 trips to the dealership since November 2015 should tell you something. VW lost a lifelong fan here. It’s a damn shame, but that’s life.
(I really fucking hate it. I really do.)
"jkm7680" (jkm7680)
03/20/2017 at 17:27, STARS: 1
Nice! Audi is still always muh bitch though.
They’re alright looking cars, but Volkswagen is shit at putting them together properly. European Volkswagens hold together so much better for some reason.