The CX-5's radio issue is back. This time with videos. A/V experts?

Kinja'd!!! by "mazda616" (mazda616)
Published 02/21/2017 at 16:22

Tags: CX-5 Radio Woes
STARS: 0


I had posted about our Mazda CX-5's radio having a weird interference noise and then becoming normal again.

Well, I drove it to the grocery today (first time it’s been driven since Friday afternoon) and the problem is back and worse than ever. This time, I took a couple of videos.

And yes, one video is in portrait mode. If you need a landscape view of a CX-5 dashboard, Google has some. :-)

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A little backstory:

In August, the garage door attacked the car . The result was the antenna being scratched up and feeling a bit loose to me, but radio reception and sound quality were seemingly unaffected. My mechanic friend took the headliner down to access the bolt that holds the antenna and re-tightened it for me. And, all was well. Until this silly interference sound reared its ugly head last week. Any ideas?

I guess the most confusing part of all of this is that the issue seemingly appeared while the car was garaged and not driven for several days straight while my wife and I were at the hospital with our newborn son. My car was the one mostly driven to and from the hospital and left there overnight. I think I drove the CX-5 once and it stayed in the hospital’s parking lot for one night. I didn’t notice this issue when I drove it back home, though.

Kinja'd!!!

Any advice is appreciated. FM radio is our only option here unless we want to stream music from our phones constantly, which we don’t. Plus, there are a few afternoon and evening radio shows locally that my wife enjoys.


Replies (9)

Kinja'd!!! "Rico" (ricorich)
02/21/2017 at 16:44, STARS: 1

Maybe have your friend pull the headliner back again and see if something has gotten loose.

Kinja'd!!! "Takuro Spirit" (takurospirit)
02/21/2017 at 16:48, STARS: 0

Does this happen on EVERY station, or just those with HD radio? If only the HD, does it happen once HD kicks in?

Kinja'd!!! "mazda616" (mazda616)
02/21/2017 at 17:25, STARS: 0

Pressing the HD button makes no difference. We normally keep it off.

I reached up and grabbed the antenna just now and it feels loose again. I’m betting it has worked its way loose over time.

Kinja'd!!! "Takuro Spirit" (takurospirit)
02/21/2017 at 17:31, STARS: 0

Gotcha. Now that I see it I realized I have the same radio in ours. I love how the HD radio makes every other standard FM station sound like garbage :D

Luckily only a few in our area are HD-less, and where we are we pull a strong enough signal to take advantage of those that do.

Kinja'd!!! "Mattbob" (mattbob)
02/26/2017 at 17:49, STARS: 0

I would guess that part of the antenna is touching the body of the car, and you are getting noise. The ground in a car is real noisy. The antenna should be somehow insulated form the cars chassis. make sure that no metal that is on it, makes contact with the car.

Kinja'd!!! "cx5mtl" (cx5mtl)
12/27/2017 at 13:53, STARS: 0

Hey Mazda616, did you fix the issue, i have the same problem in my CX5 2013

Kinja'd!!! "thv" (thv)
03/23/2018 at 17:06, STARS: 1

Did you ever figure out the issue?

Kinja'd!!! "mazda616" (mazda616)
03/24/2018 at 11:19, STARS: 0

Nope! And the issue is back now.

Kinja'd!!! "thv" (thv)
03/26/2018 at 12:02, STARS: 0

Interesting.. I picked my CX-5 up from service and it was buzzing (similar to the almost unnoticeable power steering whine I heard in my Altima except this one much louder and jarring) the night of and all of the next day. It seems to have sorted itself out for the time being. Haven’t noticed it at all since my original post. Maybe it’s the cold weather in the northeast causing it to act weird.